This hotel is a little tired and in need of a refurbishment, but for the price and the service we were very satisfied. The personal service was above and beyond. Location is OK, but not great. You need a car to anywhere
Overall a good hotel, it is indeed a Sherathon, but with some important faults. Our room was non-smoking, but through the bathroom air ducts came a strong smell of tobacco from other rooms, and as a consequence there was an unpleasant smell in the room. The management of the restaurant is not at the level of a hotel of this category: very limited selection and they did not have some of the already scarce choices. We asked for a cheese plate (was in the menu) but they did not have cheese...
Property was great .
However , I paid a total of $188 usd for one night
The following day, the property price reduced to $74 usd. Felt like I could have had 2 night
Amazing young ladies helped me with a 3am check in. Very attentive and alert. They also called a cab for me. The cab driver Mr Wang was exceptional. The Sheraton went way above, especially when I needed help during the Chinese Holiday ! Thank you very much !
Mooi en goed hotel nabij strand. Wel wat verder weg van de interessante touristische attracties. Zeer vriendelijk en goed personeel, met name bij de receptie en de eetzaal. Deden veel moeite om Engels te spreken. Schoonmaak van kamers niet optimaal. Vonden nog spullen van vorige gasten op de vloer. Faciliteiten zoals zwembad en fitness ruimte prima.
There is no explanation about payment. There was no explanation about deposit payment at check-in. I told that I made an appointment with a local payment, but the front desk was said to debit the card from Hotels.com. I did not understand.
The room was clean and confortable. The check in was not good because the lady could not understand that I was a foreigner living in China. The waiting at check out was very long.
This was one of the few western hotels I could find in the region. We arrived late in the night and lights in the main lobby were closed. We thought hotel is closed.
Rooms were decent and spacious. Towels were of low quality. Could be better.
Breakfast was not elaborate considering the Seraton brand. I have stayed at other Sheraton properties in China and this one was just OK.
เข้าพัก 1 คืน, ตุลาคม 2017
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
lei
1 ก.ย. 2017
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
2 star hotel
This hotels asset are old. Housekeeping is slow. And towl is not good at all. Not recommend to stay if you love the brand of Sheraton.
We stayed at the Sheraton in Beidaihe for two nights. The rooms are quite large and very comfortable. The breakfast was varied and of good quality. The staff was friendly and particularly helpful. One of the managers went out of his way to help us with travel arrangements to our next destination (Chengde). It is however useful to be able to communicate in Chinese.