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"Very good experience overall"

"I booked a two-week stay at JMR through Expedia expecting the level of quality and hospitality the resort was once known for. Unfortunately, the experience was extremely disappointing and far below expectations. It honestly feels like the property is being operated under very different management, with a noticeable decline in service, maintenance, organization, and guest care. During my stay, there were repeated nighttime power outages, unpleasant garbage odors, poorly maintained facilities,...

"Spotless rooms and excellent staff"

"Great place! Peaceful for a retreat."

"I was having trouble on that bathroom"

"Everything was good, excellent service, cleanliness and nice atmosphere."

"I like it"

"Great service, clean, great staff, very friendly and cooperative, we will be back for sure"

"Very friendly, the food are awesome Very welcoming "

"There was no hot water at night I didn’t use the bathtub because after 20.00 it was cold water. "

"Great service"

"The food is so good Clean hotel Staff are helpful and super friendly "

"My stay at Kempinski Hotel was a complete contrast to my previous experience elsewhere. From the moment I arrived, the level of professionalism, hospitality, cleanliness, and organization was noticeable. The internet connection was stable and reliable, which was extremely important for me as I was handling remote work and attending online business meetings during my stay. I was finally able to work comfortably without interruptions or stress. The staff were respectful, attentive, and...