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Reviews of Hostal Cordillera

2.5 out of 5
Hostal Cordillera
Armando Sanhueza 185, Punta Arenas

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 24 out of 62 reviews" "
Rating 6 - Okay. 15 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Snehil, Tifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hostel to stay, dining options & center of Punta Arenas are a bit far away (like 10 mins walk), but very cozy & comfortable hostel, with breakfast starting at 4:30am!
Stayed 4 nights in Dec 2023

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in very late at night and have a good sleep after a long travel day. Having breakfast on-site was so helpful and just what I needed. The staff were very helpful.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worked well for us
The hostel is owned by the same people as the one we stayed before, where they accidentally charged us the tax that foreigners don't have to pay. I forgot my passport in the first hostel and when we went to retrieve it, they realized that they overcharged us and gave us a discount on the second night to make up for it. Everything worked and was clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Donna

Stayed 1 night in Oct 2022

6/10 Okay

Samantha

Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Room was small but clean, a little run down. Staff weren't overly welcoming, its a good walk from the bus terminal.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019

4/10 Poor

Alvaro E Cabrera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punta Arenas disappointed
The hotel has expensive for what is received, a neglected space. The room and bathroom too small, the mattress deficient, the toilet almost disrupted, just one plug to be able to charge the electronic devices, the continuous unhooking of the wifi. To finishing, when doing checkout there was no attention staff that had already happened with the person at the reception. In conclusion a very poor experience and attention.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, basic accommodation
Open plan with bathroom-tight space, but bed was comfortable and good shower pressure which after a long flight is all we needed. 10 minute walk to main area but very close to bus Fernández (same street) There was some work going on next door which could have done without and as someone already stated walls very thin. Did the trick and value for money in the area.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Helpful staff, very noisy rooms.
I stayed at Cordillera on my way to Puerto Natales, so the main purpose was a place to sleep and then take off for the bus terminal. I emailed the hostal before my arrival and they promptly responded to confirm a taxi pickup from the airport which turned out to be very helpful --there were a lot of people in ques but I was able to leave immediately. They also called to arrange pickup from the hostal when it was time to depart. The staff was able to communicate well with me in spite of my lack of Spanish, overall the service was fantastic. Unfortunately the rooms aren't even remotely sound proof, and I say this having stayed at many hostels previously. This was by far the most noise-sensitive room as I was awakened at 5:00AM to the sound of someone down the hallway singing in the shower. Sleep was also constantly interrupted as people came in and out of the corridor and you can literally people breathing as they walk by. I also went out for a run after being serenaded by shower boy, and when I returned I was locked out of the building. I stood outside in the rain for a few minutes until someone heard my repeated door banging (and consequently waking up every single person staying there). Not great if you're a light sleeper, but otherwise it should fit the bill as an affordable place to stay with helpful transportation assistance.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hostel, good price for Punta Arenas. Location could be a bit more central. Rooms are very small and have a window in the ceiling (no curtain) , so the sun comes in until 11 pm if you are there in the summer. Heating is too strong in the rooms. Otherwise, a decent experience, well worth the price.

8/10 Good

PIO, Edinburg tx

Liked: Cleanliness, staff & service, room comfort
Just another hostel!
It was a relaxing,very quiet one night.i was surprised that i didnt hear any noise.there was no business around.have to walk about a mile to get into the plaza.staff were friendly.they charged me half the day's rate for overstaying 5 hrs.in reality,i only stayed 18 hrs,as i arrived close to midnight.

6/10 Okay

Thomas, Wisconsin

Liked: Cleanliness, staff & service
Decent hostel
I had a decent stay. They were accommodating of my late check-in. The room (specifically the bathroom) was incredibly small. The bathroom window was out to the hallway, not to outside. The front door is always locked so you have to ring the doorbell to get in. For the price (and being a hostel) it's about what I expected. I didn't encounter any English-speaking staff but was able to make do with a phrasebook.

6/10 Okay

Marcus, Clevedon

Liked: Property conditions & facilities
Parsons romp around South America
Nice friendly hotel a little out of the way and a good 15 minute walk imto town

8/10 Good

Katty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

BELÉN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Bernard

Stayed 2 nights in Jan 2023

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodidad
La habitación es amplia, cómoda, calefaccionada. Tenía todo lo indicado al momento de la compra.
Stayed 1 night in Feb 2022

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad
Mi estadía en cabañas Cordillera fue espectacular, tanto por el lugar, como por su gente amable que atiende de maravilla. Tambien por su ubicación, que está muy cerca del centro y sector muy tranquilo. Tambien me encantó la cordialidad de los pasajeros, que incluso hicimos amistad con varios. Habitaciones acogedoras y limpias, es un punto a destacar tambien. No encontré ni el más mínimo detalle, por el cual quejarme, sino todo lo contrario. Alojarme ahí, fue la mejor decisión.
Stayed 4 nights in Nov 2021
Response from Hostal Cordillera on 12 Jan 2022
Estimada, agradecemos su comentario y nos ayuda a mejorar cada día. Que tenga buen día!

10/10 Excellent

Romina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Feli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente, nos encantó
nos fue muy bien e iremos la próxima vez al mismo haremos reserva anticipada buena comodidad, buen lugar confortable buena atención del personal del hotel muy agradecido.- muchas gracias
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Die Bewirtung und vor allem das Abendbrot (extra Kosten, aber günstig) waren super. Als ich ein Problem mit meinem Pass hatte (und keinerlei Spanisch-Kenntnisse), hat die Chefin sofort den Hörer in die Hand genommen und mehrere Anrufe getätigt um mir zu helfen. Supernett! Das Zimmer war für die eine Übernachtung in Ordnung. Der Raum, den wir zu zweit hatten, war sehr klein (Bad ist nicht vom Zimmer getrennt). Zudem konnte man jedes Geräusch der Nachbarn hören, da die Wände offensichtlich nur sehr dünn nachträglich eingezogen wurden. Das Zimmer hatte kein Fenster nach draußen (nur zum Flur hin), so dass wir nur über das kleine Toilettenfenster lüften konnten.
Stayed 1 night in Mar 2019

6/10 Okay

alessio

Disliked: Room comfort
delusione totale
in generale la struttura non sarebbe male ma le camere piccolissime, il bagno esageratamente minuscolo, la mancanza di finestre sono inaccettabili come è assurdo il costo, infatti, la spesa di circa 80 euro a notte è incredibilmente sproporzionata rispetto al servizio offerto.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed,my k good breakfast, I appreciated help with my taxi to the airport. The bathroom was tiny, and I had to sit sideways on the toilet because it was so close to the door that my knees would not fit. Toilet seat was falling off... only attached on one side. I could hear everything people said in the neighboring rooms.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Cordillera
Tivemos uma boa estadia no geral. Um questão que incomodou um pouco é que alguns quartos possuem janela para o corredor do hostal.
Stayed 2 nights in Jan 2019

2/10 Terrible

Aldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El dueño de ese hotel no sabe de turismo. Debería contratar a alguien que conozca del temo, o dedicarlo al arriendo por horas
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

2/10 Terrible

Olivier

Liked: Cleanliness
Disliked: Staff & service, room comfort
A éviter à tout prix
Situé loin du centre ville de Punta Arenas, chambre minuscule sans fenêtres, salle de bain idem, petit déjeuner très sommaire, impossible de payer la chambre en devise locale, la gérante rajoute des frais si on ne règle pas en $US ou en carte bancaire. Le pire dans tout ça : j'ai reçu un mail de cet hôtel 1 mois avant mon séjour qui me demandait de leur transmettre les numéros de ma carte bancaire pour soi-disant garantir à nouveau la réservation. Hôtel à éviter dans l'absolu.
Stayed 1 night in Nov 2018
Response from Team Cordillera on 7 Jan 2019
Dear Olivier, Thanks for your feedback, however, some things to clarify: First: The fact we have to add tax if you pay in Chilean Pesos is a requirement from the government of Chile. This is due to a tourism developing plan from the government where foreigners who pay in foreign currency avoid tax. If you stayed in some other hotels and they let you pay in chilean pesos means that you paid 19% more of you should have paid. We advise our foreign guests to pay in US dollars (or foreign currency) in order make them save 19%. Second: We did not ask to guarantee the reservation "again" since the data of your credit card did not pass the guarantee. This is why we contacted you. We hope this clarify these situations and we thank you for letting us know your opinion, this way we can improve. Best regards

8/10 Good

carcamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Evelyn on 14 Sep 2018
gracias por su evaluación. saludos

10/10 Excellent

Gauvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2018

10/10 Excellent

graciela ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar!
Todo muy ordenado y limpio, la atención excelente,la cabaña muy cómoda y bien Equipada, solo cambiaría el lugar del desayuno, muy chico y al estar lleno de complicaba un poco.
Stayed 1 night in Jan 2018

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities
Habitaciónes muy pequeñas
Dormitorio cuádruple tan pequeño que no permitía guardar las maletas. Con rascacielos que no permiten descansar apropiadamente, sin ventilación. Buen desayuno y personas amables.
Stayed 1 night in Jan 2018

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Cómodas cabañas
Estuvimos en una cabaña nueva, muy cómoda y con todo lo necesario. Sólo que la habitación en vez de ventana tenía rascacielos y como oscurece tarde no permitía descansar sin luz en la habitación. El baño tenía un desperfecto y olía a desagüe.
Stayed 3 nights in Jan 2018

6/10 Okay

PRISCILLA

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
El Hostal es muy bueno en general, limpio, acogedor, el personal muy amable, el desayuno bueno. La pieza era para 4 y si fuese un poco más grande, sería excelente el hospedaje. No queda espacio para acomodar las maletas
Stayed 3 nights in Nov 2017
Estimada Larissa, Muchas gracias por sus comentarios, los cuales nos ayudan a mejorar. Implementaremos una solucion para los equipajes. Muchos saludos y esperamos verle pronto. Equipo Cordillera

6/10 Okay

Matheus

Simples, suco TANG e decoração "falsa".
Hostal bem limitado. Ficamos por uma noite somente para pegar o voo do dia seguinte para Santiago. Entretanto, o quarto era muito apertado, não dava para andar direito em volta da cama, nem colocar as malas. Porém cama boa e chuveiro quente. Café da manhã muito fraco, comida na geladeira que foi requentada, pão, manteiga congelada, suco de laranja (tipo TANG) e só conseguimos um omelete porque pedimos e a pessoa não sabia fazer direito. Não recomendo o hostal pelo preço que pagamos, para quem quiser somente passar a noite deve ter outra opções mais em conta. Se for para ficar mais que um dia também não recomendo.
Stayed 1 night in Oct 2017
Estimado, Agradecemos su feedback e intentaremos mejorar los aspectos que nos indica. En cuanto al jugo, le comento que en esta region, debido al clima, practicamente no se cultivan frutas, por lo que debemos utilizar jugos que se asemejen lo mas posible, en nuestro caso, utilizamos jugos naturales embotellados. No utilizamos ningun tipo de jugo en polvo como Tang. Nuestro desayuno incluye ingredientes tipicos de la region, que por supuesto, pueden no ser del gusto de todos y todo es elaborado durante la noche anterior, por lo que es completamente fresco. Saludos,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda estadía
Lindo complejo. Pequeño pero agradable y acogedor

8/10 Good

Joel

Liked: Cleanliness, staff & service, room comfort
Var trevlig personal fast det bara var ägaren som pratade engelska.

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Carlos Maria Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creo no tener que volver.
Habitación pequeña, poco espacio del baño, toallas y toallones no muy limpios. La atención del personal es buena y amable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bruno, Arg

Liked: Staff & service
Aceptable relación precio y comodidad.
Hotel de aceptables instalaciones. Habitaciiones cómoda. Buena ubicación