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"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"Breakfast was especially incredible"

"The hotel was clean,fresh & modern looking with excellent facilities. Comfortable beds & pillows. Was a little bit too hot in room & you couldn't open the windows any further due to the restraint at the bottom of the window. Some sort of air conditioning or fan would be nice especially n the room during the hot summer days as it's difficult to get off to sleep in the heat.The staff are all helpful & very pleasant. The breakfast was nice too with plenty to choose from. All in all had a lovely 3...

"1"

"We had a lovely stay. Our room was perfect for us….lovely comfy bed and a small courtyard where we had dinner delivered! We were lucky that the weather was very warm too. Our dogs were very happy and calm and safe there . I would happily recommend this room (2) for anyone travelling with dogs. Thank you Wynnstay and staff, you made our trip really comfortable."

"Lovely, well maintained Victorian building with staff who go the extra mile to be welcoming and helpful. Parking is available though limited. Rooms are clean and comfortable, with roomy en-suite baths. There is a lot of traffic on the nearby roads, so bring earplugs if you're sensitive to noise."

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"Stayed for one night, with my son, for a Mazda MX5 car meet up in the car park- the reason for our stay. The hotel is very nice. We had a meal in the Savvy Fox - i like the decor. The meal was very nice - but not cheap. The twin room was very basic, but was clean and adequate for a one night stay. The beds were very comfortable and we had a good night's sleep. We had breakfast, plenty of choice and enjoyable. It was good to have a normal toaster too - no need to put the bread in twice. 😄 We...

"Staff excellent - friendly and welcoming. Good value breakfast. Ideal for a short stopover."

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Good hotel for our short 2 night stay visiting relatives in the area. The management were very helpful and provided anything we asked for. We didn’t have dinner there so can’t comment on that aspect, but breakfast was first class and cooked freshly to order."

"At first, we felt a bit hesitant since it was someone’s house and there weren’t any clear signs—we just walked onto the property. When we got to our room, it was lovely, though I was still slightly unsure because you could hear people in the main house, and I wasn’t certain about privacy or whether anyone could enter our room. However, no one did, and our concerns quickly faded. The room itself was beautiful—bright, airy, and very clean. The bed was comfortable, and the views were absolutely...

"Liked the garden, but it needs a little C&A... Disabled car parking near to our room (No.5) was an excellent bonus. Breakfast was excellent but a bit expensive. Staff were all very courtious and helpful. Direct booking rather than via an agency is preferred. We will certainly be recomending the Lion to our friends and relations and using you again next time we are in the area. The only down sude was the loss of my credidit card - was is handed in to you?? Dennis Cole"

"We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it."

"The location of the hotel is good and has an outdoor seating area looking over the river. The room was small but clean. It was noisy as we over looked the courtyard and people sat there were noisy. There is an £8 a day charge for parking. Seating in the bar was quite comfortable. It is not a good hotel if you can not manage stairs."

"Room was very limited on space, but well thought out. Bed was adequate but not the most comfortable. There was only 1/2 a toilet roll supplied for a 3 night stay, no shower in the bathroom. The door to the bathroom fell off a couple of times. The balcony was nice to sit out on."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"The room was brill for me as a single room but was updated to a Twin room which was excellent,and all the staff,waitresses,bar and reception could not be more welcoming especially whe you are on your own. Could not fault"

"Overall a nice hotel highlighted by Bri on reception and many other helpful and friendly staff. Their was no TV remote (should have been checked I think by house staff) however the staff did all they could to find another and sort the problem. Our family room had lots of space and everything was clean. Breakfaat was good as were the facilities of pool, sauna, jacuzzi. Our only change would be not to have dogs staying; one dog howled for a good while at 7.30 am on the sunday: I think guests had...