3 สระว่ายน้ำกลางแจ้ง, เก้าอี้อาบแดดริมสระ

รีวิว Paradise Village Beach Resort and Spa

4 out of 5
Paradise Village Beach Resort and Spa
Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY

รีวิว

7.8

ดี

คะแนน 10 - ดีเลิศ 416 จาก 1003 รีวิว" "
คะแนน 8 - ดี 292 จาก 1003 รีวิว" "
คะแนน 6 - พอใช้ 127 จาก 1003 รีวิว" "
คะแนน 4 - แย่ 86 จาก 1003 รีวิว" "
คะแนน 2 - แย่มาก 82 จาก 1003 รีวิว" "

8.8/10

ความสะอาด

8.0/10

พนักงานและบริการ

7.8/10

สิ่งอำนวยความสะดวก

8.4/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Colleen, Vancouver

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was a very nice resort. We had a lovely time. We only had one issue and that was the resort taxi to the airport on the way back changed the price when we go there.
เข้าพัก 4 คืน, พฤษภาคม 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs. Colleen,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

2/10 แย่มาก

Veronica, Georgetown

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Don't be fooled into thinking this in an all-inclusive hotel experience. I booked my stay through Expedia under a filter for only all-inclusive hotels, so I was expecting a level of care and consideration after spending the money for it. When we got there, the administration was completely negligent to servicing my family and I, and they claimed that we never paid for the all-inclusive stay option. I realized this may have been my mistake, so I went to pay for it. They were so unwilling to accommodate us that they said because since we were only staying two days, they couldn't offer us the all-inclusive option that had a "three-day stay minimum." They assured us that at least our breakfast would be paid for, so you can imagine the shock when we were about to leave our table the next morning and were told we actually needed to pay out-of-pocket. This stay was truly disappointment after disappointment with all the hidden charges the administration springs up on you. We have stayed at much better and more serviceable hotels in beautiful Mexico- this is simply not one of them, so save your time and money and book elsewhere.
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs.Veronica,On behalf of the Paradise Village group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Mayra

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Will definitely stay there again
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs. MayraThank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 ดี

gregorio, lemon grove

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful beach! Starbucks 3 blocks away and the hotel has a shuttle if you want it. I think buying an all inclusive package is not smart, food is mediocre at best and the waiters (few exceptions) aren’t too service minded.
เข้าพัก 6 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs.Gregorio, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Tao

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Space and good view
เข้าพัก 6 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs. Tao,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 ดี

Lindsay

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Pros: great, calm beach for kids! Serving staff was excellent! Our double room was great with the kids. And the pool was fun for kids. Basically I wouldn’t stay here if I didn’t have kids, so it is a very family friendly hotel. Cons: this is the largest hotel I’ve ever stayed at, so it is very busy! Our room was in a building that was pretty far from the beach, so not convenient with kids when going back and forth. And They won’t take kids under 4 (our kid was 3.5) in the kid’s camp so that was a bummer.
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs.Lindsay, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Christine

เดินทางกับครอบครัว, เดินทางกับคู่รัก, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Loved our stay. Staff were wonderful. Pools were nice. Room was perfect for our family.
เข้าพัก 9 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Christine,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

4/10 แย่

efrain

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
La propiedad esta bien solo que expedia me vendio una suite con habitación y el hotel me dio una habitación standard con una cama para 4 perdonas, en que mundo es normal eso. Mal por Expedia y Muy mal por el Hotel, nNo recomiendo ni al hotel ni la aplucacion de Expedia.
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Estimado(a) Señor(a) Efrain, En nombre del Grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo para completar nuestra encuesta de satisfacción.Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village.Por lo tanto, nos gustaría disculparnos por cualquier inconveniente que pueda haber experimentado durante su estancia en Paradise Village Resort. Tenga la seguridad de que sus preocupaciones se están tomando en consideración y haremos nuestro mejor esfuerzo para abordarlas e intentar reducir o eliminar su aparición en el futuro. Nos comprometemos a satisfacer a todos nuestros huéspedes de la mejor manera posible mientras equilibramos las necesidades y los deseos de todos. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "su hogar lejos de casa"!Cordialmente,La Gerencia.

8/10 ดี

angelina

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful resort
เข้าพัก 6 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs.Angelina, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

6/10 พอใช้

Olga

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs. Olga,On behalf of the Paradise Village group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

8/10 ดี

france, Montréal

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The quality of the tennis courts was poor. We had to go and play at el Tigre. Our group of 4 had to pay the daily fee to access the el Tigre site which was prohibitive The rest of the stay was very pleasant
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs.France, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

6/10 พอใช้

Marc, Calgary

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Having to sign receipts every time we ordered was a pain in the butt. If you don’t have an all inclusive package it is a pain to go out and eat. Anything for going out to restaurants is a $30-$60 cab ride one way to have restaurant options. There is only two options for a la carte restaurants if your a family. Buffet was ok but wasn’t the greatest. Pool options were small if the resort is busy. Had some Mexican soccer team convention there for two days while we were there and restaurant snack bar and night entertainment was reserved for only them which wasn’t idea either poor managing by the hotel. Over all was ok but don’t think I’d go back. Would rather be closer to more amenities. If your a stay at the hotel for your entire vacation might be the place for you. I give it a 3 star at best.
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Marc, On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

OSCAR GUADALUPE ROLON

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs.Guadalupe,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 ดีเลิศ

J

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great location, beautiful beach and amazing staff! Pedro made our trip extra special with his professional service and hospitality at the family pool. 10/10 would recommend this resort to anyone looking for a safe family friendly all inclusive resort experience.
เข้าพัก 8 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. J,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 พอใช้

Aaron

Liked the food. Didn’t like the room.
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Aaron,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

frank d

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Love this place.
เข้าพัก 10 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Frank,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 ดี

Heinrich

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The weekly stayed staff was very friendly and rooms were always clean. Everything was excellent, but the buffet always seem to have kind of the same stuff was not impressed with buffet
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs. Heinrich, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

6/10 พอใช้

Jacqueline

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The property is run down and the furniture old. Building 3 for sure. Their checking in and out system is all manual and takes a long time. It is not a quiet resort at all. The beach was nice and the kids loved the pool which was extremely crowded. I would never ever go back to the resort.
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Jacqueline,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Donald

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I saw this facility 30-years ago in its development stages. I will say that it has turned out better than i could have imagined. This is a real top notch resort....
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Donald,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 พอใช้

Vittorio

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
esta todo bien, solo que cobran hasta por el hielo y el cafe.
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Estimado(a) Señor(a) Vittorio, En nombre del Grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo para completar nuestra encuesta de satisfacción.Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village.Por lo tanto, nos gustaría disculparnos por cualquier inconveniente que pueda haber experimentado durante su estancia en Paradise Village Resort. Tenga la seguridad de que sus preocupaciones se están tomando en consideración y haremos nuestro mejor esfuerzo para abordarlas e intentar reducir o eliminar su aparición en el futuro. Nos comprometemos a satisfacer a todos nuestros huéspedes de la mejor manera posible mientras equilibramos las necesidades y los deseos de todos. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "su hogar lejos de casa"!Cordialmente,La Gerencia.

6/10 พอใช้

Teresita

เดินทางกับครอบครัว
La persona que atiende las salidas que está entrando al lado derecho muy poco empatica. Le pedimos con tirmpo suficiente que nos agilizara el chek out pir que teniamos qye salir sl Aeropuerto No sólo no lo agilizo. Hizo todo lo contrario. Casi perdemos el avión Lástima que esas actitudes del servicio mermen la estancia Los meseros muy buena actitud, tanto en la playa como Restaurante y Spa.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Estimado(a) Señor(a) Teresita, En nombre del Grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo para completar nuestra encuesta de satisfacción.Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village.Por lo tanto, nos gustaría disculparnos por cualquier inconveniente que pueda haber experimentado durante su estancia en Paradise Village Resort. Tenga la seguridad de que sus preocupaciones se están tomando en consideración y haremos nuestro mejor esfuerzo para abordarlas e intentar reducir o eliminar su aparición en el futuro. Nos comprometemos a satisfacer a todos nuestros huéspedes de la mejor manera posible mientras equilibramos las necesidades y los deseos de todos. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "su hogar lejos de casa"!Cordialmente,La Gerencia.

6/10 พอใช้

Chad

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Outside facilities, beach, pool, we’re great. Complaints were hard beds, all inclusive didn’t include gym access or ice cream, signing for everything, and over an hour wait to check in.
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Chad,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Sara Elizabeth

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The themed nights were so much fun! The mechanical bull on wester night was a good touch. All inclusive facilities close at 10:30 however they do have a sky bar that you can go to. The Starbucks is so close that we would walk there every morning including a little shopping mall for anything that you forgot. If you’re looking to do excursions there are many options through the resort itself or if you walk down the beach you can find some locals who offer things! The food by the pool was also phenomenal and I’m still dreaming of the cheese pizza that they serve. We would be lying if we said we didn’t get it every night. There are lots of chairs, one thing that they don’t really show is that they do have two pools. One is adults only for those looking to have a relaxing time. They also do not have a swim up bar but they have a lot of servers that will still serve you while you’re floating in the pool The house keepers were phenomenal keeping the sand out of our rooms daily and making sure everything was stocked up.
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Sara,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 พอใช้

Christine

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
loved the tiger and toucans spa was great check in was incrediblyr slow need nicer bedding
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Christine,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

4/10 แย่

Gregory

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Although the property itself was beautiful, the check-in desk was insanely slow and full of unnecessary paperwork. In fact, even to get a drink from the bar or to go to a restaurant always required signing a piece of paper or having to get another wristband. It made the experience feel slower and as if you are being policed to get the amenities you had already paid for. The resort has potential but honestly fell flat.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Gregory,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Sarah Marie

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff were very kind and patient with this non-Spanish speaker. There was usually someone close by who could translate or speak English. The cleaning staff did their job wonderfully, the food had lots of selection, there was a grocery store very near by. There were theme nights with music and dancing. It was a wonderful experience
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Sarah,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

2/10 แย่มาก

Ricardo

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Rude people
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Ricardo,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

6/10 พอใช้

Christine

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Christine,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

4/10 แย่

Drae

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Unfortunately, this resort has very unfriendly staff and horrible service. My family of five along with my sister’s family stayed here over spring break. The property is very pretty. However, the resort is run inefficiently with almost as many workers as guests yet it takes forever to get anything. You must sign for everything and cannot even order a drink while sitting at the bar because a table waiter has to wait on you. The staff was the biggest disappointment. No one smiles and they seem very annoyed when you order anything yet it’s an all inclusive resort. For dinner one night in the we waited two hours and never received an entree. Yet there were waiters and staff everywhere and not many people in the restaurant. It was bizarre. The check in and out process takes hours and is ridiculous. Did I mention the staff was rude? Our elevator broke in our building (we were in the fifth floor) our last day and we were hurrying to get to the airport. I had my credit card on file and had already been charged $500 and had a print out of expenses but didn’t have my “check out” ticket. They made our family with my elderly 82 year old mother walk all the way back to the main building (with luggage) and wait forever in line to get a “check out” ticket which was never collected at the “check out” gate. We almost missed our flight. I LOVE Puerto Vallarta and have been there many times but would never stay at this property again. I don’t write bad reviews but had to this time.
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Drae,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Ashwinder

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great property for families to stay
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Ashwinder,Thank you for taking the time to fill out our survey and providing us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 ดี

Catherine

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We had an issue with our reservation, but it was not the resort's fault. What we booked was an all inclusive package, and what the third party booking agent changed it to, was a European package. So we ended up having to pay for everything during our stay, and it was SO expensive! Drinks, food...everything was way overpriced. We stopped at the buffet the day we arrived, and they wanted to charge us almost $700 pesos per person. For a buffet. Yeah, no thanks. The pool area was nice, our kids loved it. We did not like that you had to be 16 to go in the hot tub (which is attached to the kids pool), makes no sense. They have a great beach, but the first 4 rows of beach loungers/huts is all reserved for their timeshare owners. Everything caters to the timeshare at this resort. I hated that they have a caged tiger on display. Nobody could really tell me why they have her there. We only ate at one of the a la carte restaurants which was the Italian place by the marina. It was very good, but again, very VERY expensive. The shops are convenient and a very short walk (some reviews have mentioned them being far away but that is not true at all), but OH MY GOODNESS is that grocery store ever out to lunch for prices! A small bag of cool ranch Doritos was 213 pesos (which works out to about $13 USD). The Mexican restaurant in the mall (AMA) was absolutely delicious. We stayed in a standard 1 bedroom suite and thought the room was comfortable and clean. Cleaning staff came every day.
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Catherine,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Carlos

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
VOLVERIA A HOSPEDARME CON USTEDES
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Estimado(a) Señor (a) Carlos, Gracias por tomarse el tiempo para completar nuestra encuesta y brindarnos sus comentarios y sugerencias con respecto a sus recientes vacaciones en Paradise Village.En primer lugar, muchas gracias por su preferencia en nuestro Resort durante sus vacaciones en México, y por sus muy buenas y positivas críticas, estamos muy contentos de ver que tenemos éxito en hacer que sus vacaciones sean agradables, este es nuestro objetivo principal satisfacer a todos nuestros huéspedes y socios.Esperamos darle la bienvenida en un futuro cercano, o en sus próximas vacaciones aquí en su "hogar lejos de casa".Cordialmente,La Gerencia.

8/10 ดี

Anastasia, Coquitlam

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We enjoyed our recent stay. They had plenty of things for kids to sign out to play with like boogie boards, footballs/volleyballs. Too bad things like ice cream weren’t included in the all inclusive plan. Definitely should be considering at any other all-inclusive it would be. Put a damper on holiday when you always have to sign for things when bought all-inclusive. I feel like the property could adjust that to make the all inclusive experience better for guest.
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 10 พ.ค. 2024
Dear Mr. or Mrs. Anastasia, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Mason Blaine

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful part of Nuevo Vallarta, next to the marina. Property is well kept, although it is getting older than some other places (30 years old for the original buildings), they do a great job with upkeep. It's not the Ritz, but it's not priced that way either. If you order from Expedia, be sure of what you are paying for. I was certain I selected all-inclusive, but Expedia did not follow through from their end. No fault to Paradise Village.
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Mason,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 พอใช้

Irma, Chula Vista

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nos dieron una habitación por debajo de lo esperado que no correspondía con la foto de la reservación
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Estimada Irma,En nombre del Grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo en comentarnos su experiencia sobre su reciente estancia.Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village.Por lo tanto, nos gustaría disculparnos por cualquier inconveniente que pueda haber experimentado durante su estancia en Paradise Village Resort. Tenga la seguridad de que sus preocupaciones se están tomando en consideración y haremos nuestro mejor esfuerzo para abordarlas e intentar reducir o eliminar su aparición en el futuro. Nos comprometemos a satisfacer a todos nuestros huéspedes de la mejor manera posible mientras equilibramos las necesidades y los deseos de todos. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "su hogar lejos de casa"!Cordialmente,La Gerencia.

10/10 ดีเลิศ

A

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 8 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Guest,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 ดีเลิศ

Alexey

ชื่นชอบ: ความสะอาด
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Alexey,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 ดีเลิศ

Marcela

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Is family friendly and the resort is very clea
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Marcela,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 พอใช้

Alycia

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
This resort is a bit dated but not bad. Our room Didn’t have any access to outside (no balcony) so was an odd feeling being in there at night. It’s jammed in spring time so get ready to fight for lounge chairs, and swim in a packed, loud pool. The beach is nice but again, never any chairs as this resort has the typical “put towels on chairs and leave” mentality. Decent food but super salty, room was average clean, beds were hard and the bedding is scratchy. You also have to sign chits for everything even if you’re all inclusive which isn’t bad but you can’t leave without doing it. We won’t be coming back.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 30 เม.ย. 2024
Dear Mr. or Mrs. Alycia,On behalf of the Paradise Village Group, we would like to thank you for taking the time to let us know your comments regarding your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

8/10 ดี

Christopher

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Some of the units are dated but passable. Prices around the area are sky high,should be lower and reasonable. Not 69mxn for a 600ml bottle of water.195mxn for a Hamburger or 295mxn at the airport.
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Christopher, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

2/10 แย่มาก

Emily Jane

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Only able to stay one night due to health issues from the chemicals used for cleaning.
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Emily On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Matthew

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great place for families, beautiful beach, great pools. The room was really nice with two big balconies.
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Matthew,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 ดี

Heather

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The pool is the best part of this property. Great quality food. Disliked the sales pressure on buying timeshares.
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Heather, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Maria

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The place is quite and beautiful.
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Maria,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

2/10 แย่มาก

Zinio,

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
What a beautiful complex, however, the accomadation that we were in had no windows, and we were kept awake by the pipes running through the wall next to the bed. Flushing etc from all the floors above. One should not have to wear earplugs and a pillow over one’s head. Fortunately, after three days we complained and moved to a nicer room. As far as Paradise Village…..the property, beach, gardens, staff were lovely.
เข้าพัก 10 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Zinio,On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

8/10 ดี

Eduardo

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Eduardo, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

2/10 แย่มาก

Lindsay

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This is a time share property. We booked for 1 night. We wanted to visit family that were staying there. From the very beginning it was extremely bad. We were told a bus boy would show us to our room. The bus boy pointed in a direction. That was the help we received. It is a very large complex. We walked a long way, dragging our bags. We had no idea where we were going. We eventually asked someone else. We got the same response. A pointed finger. We eventually found our room on our own. I have traveled all over Mexico and been to many true all inclusive resorts. This is not normal. When we checked in we tried to trade up to all inclusive. That was not possible but we were assured we would get special pricing at restaurants and buffet during our stay. That did not happen. The buffet was closed down for dinner for a so called Mexican night. The cost was twice the price of the regular price. We went to the other restaurants. Food prices were ridiculous. The food we did get was mall food. Terrible quality. Fast food. We couldn’t eat it. Breakfast was similar. Poor quality food. The only good thing was the young servers who attended us. They were pleasant and did there best. Check out was equally bad. The resort is tacky and the rooms are old and need updating. What a waste of our time and money
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Lindsay,On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 ดีเลิศ

Scott

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Scott,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

2/10 แย่มาก

Nelva

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
They are very discriminatory towards people who are not foreigners, the room did not have hot water and the elevator did not work and my sister is disabled to walk, they did not offer us a change of room.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear Nelva,On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

6/10 พอใช้

David

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was friendly. Some really good servers along the pool. Room was clean. Food was average to good. Inability to order easy from the bar. The lines checking in and 30 minute wait to check out. Long lines waiting to be seated for breakfast are unnecessary. Construction project was going on for part of stay. Constant bother to buy merchandise on the beach. Dirty dishes and garage laying around hotel hallways daily. No life guard period on site.
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก The Management วันที่ 31 มี.ค. 2024
Dear David, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.