Dear Maryann
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
I enjoyed the hotel very much and hope to return next year.will tell my friends about my trip here.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก Jonald วันที่ 17 มิ.ย. 2019
Dear Ma'am/Sir,
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Kindly regards,
Palawan Uno Hotel
Dear Ma'am/Sir,
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Kindly regards,
Palawan Uno Hotel
Rooms were not so sound-proof because you can hear the conversation from adjacent room and corridor. However, the ambiance of the room is good and staff were friendly.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Sales OIC วันที่ 8 ธ.ค. 2018
Dear Sir/Madam,
Thank you for the truthful review of your experience.
Were so glad that you appreciate our services.
About the rooms we did raised this concern to the management and is taken care off.
Again thank you so much and have a nice day.
Great hotel. Breakfast was good. pool is nice. Staff super nice and friendly. We are repeat customers and will definitely stay again. It's close to the main road, easy to get rides and walking distance to food, bank, atm.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Sales OIC วันที่ 8 ธ.ค. 2018
Dear Sir/Madam,
Thank you for the positive review.
We are always looking forward on serving all of our guest in the best way we can.
See you again on your next visit and have a nice day.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
hotel staff are very accommodating.
communication facilities is not up to date.
needs improvement
Jo
เข้าพัก 4 คืน, เมษายน 2018
การตอบกลับจาก Mae วันที่ 26 มิ.ย. 2018
Dear Guest,
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant but were sorry to hear there were some issues with the communication facilities. Please rest assured we have addressed this with the team to ensure we improve on this.
Best regards,
Mae
They were prepared to meet us at the airport and the rooms are ready. They cooked our vegetarian breakfast every morning we were there. Helped us with car parking when we go out and come back to the hotel.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, เมษายน 2018
การตอบกลับจาก Pauline วันที่ 27 เม.ย. 2018
Thank you so much for providing us such a lovely feedback. We are very grateful for having you as our guest. Hope to see you again!
Buen hotel, con todo lo necesario, te da el servicio gratuito al aeropuerto, limpio y con todo lo necesario, el desayuno no me gustó mucho, un poco escaso, de resto bien, bien situado y comodo
The staff is amazing ! You can book tour directly at the hotel and they take care of everything for you for the same price you would pay elsewhere . So many tricycle right in the parking lot if you need a ride somewhere . Pharmacy , supermarket , restaurant , mall , everything is close by ! But the service is just ridiculous . Booked for one night and ended up staying for 6 !
Sebastien
เข้าพัก 3 คืน, มกราคม 2018
การตอบกลับจาก Pauline วันที่ 27 เม.ย. 2018
Thank you so much for providing us such a lovely feedback! We look forward to seeing you again!. Have a great one!
Dear Valued Guest,
Greetings from us!
Thank you for your time writing your review over us. We appreciate it.
We hope to see you again on your next trip.
Again, thank you and have a nice day.
6/10 พอใช้
Terry, Brisbane Australia
24 ม.ค. 2018
ชื่นชอบ: พนักงานและบริการ
Counter staffs are not thorough with their accounting.
Great clean rooms in the newer building. Enjoyed our stay and area was safe all around and close to transportation and airport.
Only complaint is that the breafast buffet was exactly the same everyday and looked like they have nothing to replenish once they ran out of milk or eggs, or fruit. All I could say was , I did not look forward to breakfast as it was boring and not tasty at all.
Dear Valued Guest,
Greetings from Palawan Uno Hotel!
Thank you for your time dropping a review over us. We totally appreciate your compliments.
Again, thank you and hope to see you again on your next trip.
Complained about leak in the bathroom that is dangerous at night when you can't see (slippery). Mentioned that I got exact same room as previous stay and had the same issue.
Belen
เข้าพัก 3 คืน, พฤศจิกายน 2017
การตอบกลับจาก Sales and Marketing วันที่ 3 ธ.ค. 2017
Dear Ma'am Belen,
Warm greetings from us!
Thank you for sharing your review as it helps know what we need to improve. We would like to apologize for that incident.
Rest assured that the Management will take action to fix this issue.
Again, thank you and hope to see you again on your next travel.
You get what you pay for. Good if you're only going to use the hotel to sleep. Bed is comfortable. Better than expected. Breakfast was so so. Location is 5 mins away from airport.
Seandrick
เข้าพัก 1 คืน, พฤศจิกายน 2017
การตอบกลับจาก Reservations วันที่ 3 ธ.ค. 2017
Dear Valued Guest,
Greetings from us!
Thank you for your time dropping a review over your stay. We totally appreciate it.
Again, thank you and hope to see again on your future trip.
Dear Sir Moses,
Greetings from Palawan Uno Hotel!
Thank you for your time rating our property. We truly appreciate it.
We hope to see you again on your next trip.
Again, thank you.
The breakfast was good. The restaurant was good. The pool was good. Only stayed 1 night. The rooms need some painting done. Everything else was ok. The price was right.
Dear Valued Guest,
Greetings from us!
Thank you for your time rating us. We totally appreciate it.
Again, thank you and hope to seeing you on your next trip.
Have a great day ahead!
From the moment I entered the hotel, I was treated as a guest. Unlike with the other place I stayed at in Puerto Princesa a week before. I was upgraded to a superior room at no extra cost. Room was clean and spacious with very comfy bed. Location is quite central. I didn't get to use their swimming pool but it did look alright. I'd be happy to stay here again in the future!
Maria
เข้าพัก 1 คืน, มิถุนายน 2017
การตอบกลับจาก Reservations วันที่ 13 ก.ค. 2017
Dear Ma'am Maria,
Warm greetings from us!
Thank you for your time sharing your experience staying in our hotel. It is our pleasure to hear that you had a nice stay with us.
Your compliments will be heard by the whole team to motivate us more and continue to serve you and our future guests nothing but our best.
Again, thank you and see you on your next trip.
Have a great day ahead!
I booked online 3 hrs before arrival at the hotel and got a hassle free check in even when the booking has not reached their system yet. I need only to show my confirmation #.
Rooms are adequate and it even has a working fridge with two mineral waters free each day.
Breakfast buffet has very little choices but its easy to find other restaurants outside of the hotel.
My toilet sink leaks so they upgraded me to a bigger suite, free of charge.
I will certainly go back to this hotel whenever Im in Palawan.
Gil
การตอบกลับจาก Reservations วันที่ 13 ก.ค. 2017
Dear Sir Gil,
Warm greetings from us!
Thank you for your time dropping a comment over you stay with us. We totally appreciate your compliments.
Rest assured that your review will reach the whole team to motivate us more and continue to serve nothing but the our best.
Again, thank you and hope to seeing you again on your next trip.
Have a great day ahead
bel hotel ,personnel tres accueillant, belle piscine, surclassement en chambre superieur , tres belle chambre, service de navette gratuit pour l aeroport.
Stannade tre nätter ensam där. Personalen var helt fantastiska och tillmötesgående. Restaurangen och frukosten var så där ! Inte min smak någonstans, Kaffet var Godkänt. Men man måste ju inte äta på hotellet. Valde hotellet pg av deras pool. Tyvärr så fanns det bara EN solstol. Dom andra vara trasiga. Men för mig var det helt klart ett godkänt hotell och jag skulle gärna stanna där igen om jag hamnar i Puerto Princesa.
Joakim
การตอบกลับจาก Reservations วันที่ 17 มี.ค. 2017
Dear Valued Guest,
Thank you for writing a review over us. Your remarks is very important to us. We will improve the things you mentioned.
We'd like to let you know also that were opening our annex for the next month. We hope to see you again and try to stay on our new rooms.
Thank you and have a great day ahead!
Uno is a good hotel for the price. I had a room on the 3rd floor and the water pump on the roof was loud. Laundry took longer than expected. Would stay there again but not on the 3rd floor.
Die Matratze war sehr hart dass meine Tochter hat sich Ruckenschmerzen bekommen haben, das Badezimmer war nicht gut geputzt und riecht nach Piss.. die Türriegel im Bad war auch defekt.. sonst das Frühstücksbuffet war grosszügig aber leider sind schon kalt ist nicht mehr geniessbar wenn Omelett kalt ist. Das Personal sind sehr freundlich und hilfsbereit.
Juvy
4/10 แย่
family, melbourne
1 มี.ค. 2016
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
You dont get what you paid for.
The hotel is what you expect for the price. The only problem is when you book a room with a king size bed you may get 2 single beds pushed together. Not what you paid for.
My advice is to stay somewhere else that way the hotel will understand that people read the reviews and base their decisions on that.
Good stay. Very friendly staff. Decent bed, a bit hard but you can ask for mattress cover and then it's all good. In our room the toilet smelled quite bad and the aircon was not giving any cold air, but otherwise room comfort is very good. I think this hotel for its price is very good, also compared to other hotels at same price range.
Despite the things I did not like, I would still chose it next time.
Vi boede på Palawan Uno Hotel på vores 4-5 dages ophold i Puerto Princesa.
Desværre ikke noget godt ophold. Sengen er så hård at fjedrene efterlader et mærke på ens krop. Værelsets gulv er så beskidt og ens fødder bliver helt sorte, som minimum burde man tilbyde rent gulv.
Toilettet var stoppet til 4 gange i løbet af opholdet, dvs. stort set hver dag.
Morgenmaden var virkelig fesen og der var intet for vegetarer. Ingen ost. Brød var der kun en slags af.
Personalet var dog virkelig søde og hjælpsomme når der var noget.
Vi vil vælge et andet sted næste gang.
The staff was excellent and we really enjoyed our stay with them. They upgraded our room at no charge and the food at the hotel restaurant is very good. Right in the middle of everything, with a bank close by and it was easy to get around.