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Hotel Palmeras

3.0 star property
Guests start their day with a complimentary breakfast before lounging by the outdoor pool or discovering unique treasures at nearby designer boutiques.

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Located near Galápagos National Park, Hotel Palmeras combines modern style with thoughtful amenities. Enjoy free continental breakfast, a daily manager's reception, and a restaurant with regional cuisine. Visitors love the outdoor pool, art gallery, and attentive staff.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

Hotel Palmeras

  • Hotel near Galápagos National Park
  • Located close to Malecon and Playa de los Alemanes, Hotel Palmeras provides free continental breakfast, a free daily manager's reception and a terrace. The on-site Regional cuisine family restaurant, Bistro del Mar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and designer shops on-site.
  • You'll also find perks such as:
    • An outdoor pool
    • Supervised childcare (surcharge), wedding services and a ballroom
    • A 24-hour front desk, smoke-free property and coffee/tea in reception
    • 2 meeting rooms, a banquet hall and a reception hall
  • Room features
  • All guest rooms at Hotel Palmeras feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
  • Other conveniences in all rooms include:
    • Art supplies and childcare services
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with cable channels
    • Wardrobes/cupboards and daily housekeeping

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Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 7:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Palmeras have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8 PM.

Is Hotel Palmeras pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palmeras?

There is free parking nearby.

What time is check-in at Hotel Palmeras?

Check-in start time: 10:00 AM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palmeras?

Checkout is at noon.

Where is Hotel Palmeras located?

Located in the heart of Puerto Ayora, this hotel is within a 5-minute walk of Las Grietas and Malecon. Playa de los Alemanes and Charles Darwin Research Station are also within 15 minutes.

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Reviews

Reviews

4.8

5.2

Cleanliness

8.6

Location

4.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified

2/10 Terrible

Ambar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado

Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Stayed 2 nights in Jun 2017
Verified

4/10 Poor

Tricia

Disliked: Staff & service, property conditions & facilities, room comfort

Lots of issues

The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit. The only good things were the location and the pool.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comodo y sencillo. Tarifa media

Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort