Search Hotels Near Providence Village Shopping Center, Charlotte

"Clean room. Comfy bread."

"Staff were pleasant and professional. Stayed one night after a concert, no issues. Pool area is beautiful, nice hotel, would book again."

"Nice pool and outdoor area"

"Room could be cleaner, there is a lot of cracks in wall, patchy work with the paint on the walls and the showers were dirty."

"The rooftop bar was awesome great atmosphere with delicious food and drinks. The hotel is amazing with great views and walking distance to so many different restaurants. "

"Nice property and free street parking"

"The ac stopped working during our stay, the bathroom light kept flickering at times. But the overall stay was EXCELLENT!!"

"The room I was initially assigned was noticeably unclean and had an odor. The furniture (particularly the loveseat) was dirty and worn. When I reported my dissatisfaction with the room, the staff was receptive and gracious. I was transferred to another room that was satisfactory. The room amenities were limited— although there was a fridge, it was without a portable microwave. A microwave was available in the hall which was inconvenient. Overall, the staff was friendly and hospitable."

"The room could have been cleaned better. The restaurant experience was atrocious. One staff to cover the bar and restaurant area and I walked out of the place at one point. Very poor management style. The hotel itself is in a very nice area and a great place to stay. Staff training is essential in the hospitality environment."