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"The staff was nice"

"I used to be a housekeeper so I have a high expectation of how the room should be. The room met all my expectations! The staff was so nice. If I need to stay down this way again I will definitely stay here again."

"From David at reception and throughout our stay, great professional, courteous service. Good breakfast. Hospitality staff was helpful when needed. Rooms and amenities all as advertised. Highly recommend and will be returning as we travel through Richmond in the future, which we regularly plan."

"This property is very old. The bathrooms are disgusting and the AC unit in our room didn’t work properly. We had to consistently get up throughout the night to get it to kick in. Rooms smelled bad, like it was a former smoking hotel. Plus side was good pillows. Will not stay there again."

"Very friendly staff!"

"Very new and clean, breakfast was good and staff helpful."

"The pool area and playground were quite disappointing… Paint was peeling and it was not maintained. My son would have really enjoyed playing out there for a long time, but not with the state that it was in."

"Clean & quiet"

"Room smell smoke and have to check out early before my time"

"The air conditioning worked very well. Guests were loud and walls are thin. Front desk guy was very nice. The stay was ok. The restroom was very clean."

"There was nothing unique or special about the stay. My husband has a service dog which the proper documentation was provided at check in a waiver was signed as well, the next morning the room phone rings asking what type of service did the dog provide, that shouldn’t matter what type of service she provided you was shown proof. So my husband went to the front desk to clear up the issue the employee behind the desk(Male) cursed my husband told him sign the damn paper at this point they’re going...

"Very spacious room. Convenient for a 1 night stop, but would definitely stay here again. Breakfast was decent. Great location."

"Everyone was very kind and professional, and the breakfast was awesome!"

"The only problem I had was that I called the night before an asked about early check-in and they said it was fine but when I called the next day closer to the early check-in to confirm i could they said they don’t do that all.. it bothered me real heavy."

"Great!"

"Breakfast did not have very many options and they only offered coffee to drink no water or juice available."

"Clean rooms staff and management are wonderful"

"Chambre 121 propre. L’A/C était forte et aux têtes de lits des cheveux avec quelques choses de collée au sol. C’est évide que le nettoyage n’est pas fait en profondeur. Toutefois, le lit très confortable et les draps propres."