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"Several visits now. Staff and Food always excellent. The Steam Room in the Spa was Out of Order, which was a shame. I now mention it every time about the front door, it is so heavy and difficult to open. A motorised power door should be installed. Also, the state of the car park is atrocious. I don't care that it is a 3rd Party, It is bringing the hotel down."

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"Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with...

"I misread the directions and ended up at the wrong door but a helpful man on the phone put me right straightaway. The room itself was great - clean and well-kept, comfortable bed, good kitchen facilities, good shower and the complimentary breakfast cereal and snacks were a nice touch. I had a very comfortable stay and will choose Winckley again."

"Booked room with a sofa but room had third bed in so there was no sofa. Could hear other guests children late at night and very early in morning so rooms are not sound proofed. No heating in bathroom so cold and not even winter yet. Hotel is very convenient to M6 and staff were very professional and friendly. Breakfast was very good and fresh."

"Good location and facilities"

"Clean room, good location and friendly staff"

"A lovely hotel, well presented, a great variety of breakfasts available. We had to ask again for tea and for toast. The room was very nice and clean with all amenities."

"We had a lovely stay. The hotel is modern, clean and well presented, and the restaurant, bar and breakfast teams were absolutely fantastic — friendly, welcoming and a real credit to the hotel. Unfortunately, our check-in experience was disappointing. Despite booking a luxury double room, we were initially allocated an accessible room. When we queried this and showed our booking confirmation, which clearly confirmed the room we had reserved, both reception staff and the manager suggested the...

"Nice rooms & fantastic location"

"Great hotel with facilities for either exercising and lots of enclosed land for dogs to run around . Rooms are large, spacious and very clean with ample storage and fridge. Also in very good/ new condition. It was also nice to see that they allocated a nice room that was pet friendly. The bar area which allows your dogs to eat with you is also very comfy and welcoming.Great service and hearty breakfast. Would definately stay again."