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Hotel Boutique Esmeralda

2.5 star property

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At Hotel Boutique Esmeralda, you can look forward to a terrace, laundry facilities and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a restaurant.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 50 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 55 for adults and from MXN 55 for children
  • Pet fee: MXN 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome

We should mention

This property does not have any lifts
Clothing is optional at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Boutique Esmeralda pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of MXN 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Boutique Esmeralda?

Self-parking is free at this property.

What time is check-in at Hotel Boutique Esmeralda?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Esmeralda?

Checkout is at noon.

Where is Hotel Boutique Esmeralda located?

Situated in Poza Rica, this hotel is within 3 miles (5 km) of Park of the Americas, 18 de Marzo Square and Hospital Regional Pemex. University Veracruzana Poza Rica is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.4

Cleanliness

7.0

Location

5.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

2/10 Terrible

José Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Caro para la habitación tan descuidada y pequeña, había animalitos en las camas(como chinches pero verdes), la cama a un paso de romperse, en la noche ya no alcanzas estacionamiento dentro del hotel, porque "llegan los trabajadores y lo ocupan" (así nos dijo la recepcionista) y entonces tienes que dejar tu coche en el estacionamiento de enfrente'que es un terreno con malla que nadie cuida.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en orden
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Rosa

Disliked: Staff & service
El hotel está regular, las habitaciones son amplias el servicio del personal pues no es tan malo, pero si les hace falta más coordinación para la limpieza de las habitaciones en forma y tiempo apropiado.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio al cliente, atentos y amables. la habitacion correspondiente y de gran agrado, limpio y comodo
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Hector Eduardo

Liked: Cleanliness, staff & service, room comfort

Mejoras Hotel Esmeralda

Deje el hotel muy temprano (6:00am) y en ninguno de los pisos había iluminación. Esa parte no me gusto. El estacionamiento no lo cierran en la noche y tampoco se hacen responsables por pérdidas. Por ello es que por lo menos deberían cerrarlo.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020