4/10 แย่
Robert
4 ม.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We love everything about the DOUBLETREE BY Hilton in Poughkeepsie, NY. We have stayed here 3 times since September 2025. Unfortunatley our last visit wasn't as pleasant as our other visits. Specifically, there was a problem with the heat and hot water. A couple of hours after arriving, we noticed the room was getting warmer after adjusting the thermostat. My wife called the front desk, and maintenance was sent to the room immediately. We were told some adjustments were made, and the room should start to get warmer. In the meantime, we wanted to shower before our evening out, but it took a good 10 minutes for the water to get hot. It was the same for the water in the kitchen as we had a king suite. When we returned that evening, we were very disappointed that the room wasn't any warmer. The rest of our night, when we usually have the most fun, was uncomfortable until we got under the covers. We actually left a little earlier than we normally do the next morning and enjoyed a nice breakfast in the Market Bistro at the hotel.
Robert
เข้าพัก 2 คืน, ธันวาคม 2025
