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"Very friendly and nice room"

"I was a walker arriving at the Nag's Head at 15.30. I was warmly received and shown to my very comfortable room. Although the restaurant was closed on a Tuesday evening, i was provided with a wonderful Chinese meal at a very modest cost. I requested a continental breakfast which was fine. Pick Hill is a lovely small village with a long history, some of which is displayed in the ancient church. "

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Parking was limited we were lucky as there was hardly anyone else staying- this is a B&B Not a hotel and is a bit down at heel hasn’t had any investment for a while - but nice family/staff good breakfast - overpriced I’m afraid"

"This clean and well-situated guest house is run by a friendly family team. The host was helpful and kind, offering assistance when a cab ride fell through. Highly recommended for solo travelers and families alike!"

"Nice cosy hotel, nice big room with very comfortable bed ;) would stay again."

"Close to Norton and A19. Clean and comfortable room. Will stay there again."

"Staff very helpful and pleasant"

"Rooms and outside facilities need updating and decorating. Outside tables and patio needs regular cleaning and sweeping. But Ben and all his staff were helpful, attentive and friendly."

"Lovely friendly helpful staff would highly recommend and will definitely be returning."

"Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking"

" Excellent breakfasts. Beautiful scenery and quiet. Friendly staff. Comfy bed. Very clean. "

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."

"great hotel"

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"