This hotel continues to get worse. Corridor’s smell of weed from guests smoking in their rooms. Police were called to arrest someone. The rooms are damp, cold, stains everywhere. Black mould was growing around windows and in the bathrooms. The room doors don’t close properly. Rooms are very dated. Loads of noise from other guests, drunk people and road noise from M25 and A1. The staff are very strange and defend the place at all costs. They seem to think it’s all ok and keep saying it’s being renovated - completely untrue. Customer service don’t want to know. Loads of other hotels in the area so I’d suggest avoid this place at all costs.