Search Family-Friendly Hotels in Potomac

"We stayed at the Sheraton Pentagon City Hotel in Washington, D.C., from April 11th to April 12th for one night, and unfortunately encountered several issues. We booked one room, but upon arrival, we were given a different one. When we tried to access this room, we faced difficulties, and had to seek assistance from the concierge. Unfortunately, the manager, Talisha, who came to help not only displayed a lack of courtesy but also treated us in a very discourteous manner, making us feel at fault. Additionally, the porter promised us a compensation by reducing the parking fee, but this was never done. No one apologized to us, leaving us feeling even more uncomfortable. In the end, we were left in an uncomfortable situation. We hope that the hotel management will take this feedback into account and take measures to improve their service.”"

"Breakfast was cold when it got to our table. One staff member was rude. I will not be visiting this hotel in the future."

"Parking was easy. Room was clean and comfortable. Breakfast was good."

"Outstanding breakfast"

"You could hear the people chatter as they walked through the hallways throughout the night. The doors slammed and you could hear them loudly. The walls are far from soundproof. This disturbed my sleep. "

"Three of the four lamps in my room did not work. The bar tender who served dinner while I was sitting at the bar was very polite and pleasant but she has had no training abiut servjng a meal."

"We were traveling from our winter house back to MA easy CCESS YO HWYS NORTH NS AOUTH. PWT FRENDLY TOO. "

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"The room was spacious and clean. The front desk staff was friendly and there was always someone available to help. Nice location. It felt very safe no matter the time of day or night. Quick walk to many restaurants and the metro station."