Search Hotels Near Port San Antonio, San Antonio

"Ok"

"Room was hot, lights didn't work right "

"Great location. Beautiful hotel.Very helpful staff, especially Lauren in the restaurant. Be aware of the typical extra charges like parking ( these exist at every riverwalk hotel). The hotel is in the quieter part of the riverwalk, which we liked. We would stay there again."

"It was a cute hotel, older but well maintained. The bed were comfortable. The room was clean overall. The staff was OK, the front desk guy when we checked in was in the back office and we had to wait about 5 min before he realized we were there. He was not engaging at all. The valet attendants was the same way, no one there when we checked in or out. They were both very friendly once they did arrive. The morning guy did apologize as he was the only one working. "

"I was expecting a much nicer hotel since this was a La Quinta. It was not clean, it was falling apart and the beds were horribly uncomfortable."

"I would NOT suggest this hotel at all! When i booked this hotel it said it included breakfast however upon arrival, the front desk agent tells us unfortunately breakfast won’t be available at this time. False advertising!!!!. They do not clean the rooms daily, you have to stay longer than 7 days to get cleaning services. I have never stayed in any hotel that didn’t offer at least every other day a room refresh, This includes clean towels, We stayed 5 nights, on our 2nd night, i called front desk and requested clean towels and was told if i wanted clean towels i needed to come down to the front desk to get them. Like seriously, god forbid any customer service be given!!! So 4 floors down I go! There are 2 elevators that services the hotel, the day we checked in the agent told us 1 elevator was broken so the only accessible elevator was on the far side, ok i get it, things break, no big deal however 2 days later the only working elevator broke down too. Soooo now there are no working elevator’s.Honestly taking the stairs is good cardio but when i asked the front desk what about someone with mobility issues or an elderly person, who’s going to help them? They just kind of had an attitude of oh well. Staff was not very friendly our entire stay.. and why didn’t they get the first elevator that had already been broken for days fixed? it was broken 2 days before the second one took a crapper. Talk about zero sense of urgency! I do NOT recommend y’all! "

"Was great"

"The room was clean, the staff was friendly, and it was within walking distance of the Almo and Riverview Walk area."

"It was only meant for a quick stay. Small rooms. Water pressure was not good. Hotel staff was friendly and polite. "