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Sure Hotel by Best Western Rhoen Garden

4.0 star property
Hotel in Poppenhausen with full-service spa and sauna

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Rhoen Garden

Daily buffet breakfast (EUR 18.00 per person)
Sauna, body treatments, aromatherapy, hot stone massages
Lobby
Food and drink
Indoor pool, open 7 AM to 8:30 PM, pool loungers
Nestled in a beautiful setting, Sure Hotel by Best Western Rhoen Garden offers an inviting atmosphere with a playground and garden. Treat yourself to international cuisine at Bergstube, unwind with aromatherapy at the onsite spa Huebschmach Huesi or lounge by the indoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
  • Room service
The current price is ฿2,483
฿2,732 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Economy Room, 1 Single Bed

Economy Room, 1 Single Bed | In-room safe, desk, cots/infant beds, rollaway beds

Economy Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Wardrobe
In-room safe
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | In-room safe, desk, cots/infant beds, rollaway beds

Comfort Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Wardrobe
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony | In-room safe, desk, cots/infant beds, rollaway beds

Superior Room, 2 Single Beds, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Wardrobe
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, cots/infant beds, rollaway beds

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Wardrobe
In-room safe
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower) | In-room safe, desk, cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Highlights

Balcony
Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

Economy Single Bed Room

  • Sleeps 1

Superior Room with 2 Single Beds and Balcony

  • Sleeps 2

1 Queen Bed, Comfort Room, Twin Beds On Request

  • Sleeps 2

1 Double 2 Single Beds, Family Room, 2 Rooms

  • Sleeps 4

View all photos for 1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

In-room safe, desk, cots/infant beds, rollaway beds

1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

  • Sleeps 2

1 King Bed, Junior Suite, Balcony, Fireplace, Separate Living Area, Sofa, Bathtub

  • Sleeps 2
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About the area

Map
Kohlstöcken 4, Poppenhausen, HE, 36163

What's nearby

  • Gersfeld to Kreuzburg Hiking Trail - 6 min drive - 6.4 km
  • Wildpark Gersfeld (Rhön) - 9 min drive - 8.1 km
  • Wasserkuppe - 13 min drive - 7.7 km
  • Kunststation Kleinsassen - 14 min drive - 17.4 km
  • Milseburg - 20 min drive - 17.4 km

Getting around

  • Gersfeld (Rhön) Station - 9 min drive
  • Frankfurt Airport (FRA) - 88 min drive

Restaurants

  • ‪Café Kaffemühle - ‬11 min drive
  • ‪Gasthof "Zur Krone - ‬14 min drive
  • ‪Forellenhof Wahl - ‬10 min drive
  • ‪Gaststätte Weikardshof - ‬10 min drive
  • ‪Märchenwiesenhütte - ‬8 min drive

About this property

Sure Hotel by Best Western Rhoen Garden

Upscale hotel
You can look forward to a terrace, a garden and a playground at Sure Hotel by Best Western Rhoen Garden. Indulge in a manicure/pedicure, reflexology and a body scrub at the on-site spa. The on-site international cuisine restaurant, Bergstube, offers lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Luggage storage, massage treatment rooms and meeting rooms
  • A gift shop, a banquet hall and a billiards/pool table
Room features
All 54 rooms offer comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Similar properties

Double Room | In-room safe, desk, free WiFi, bed sheets

Hotel Gersfelder Hof

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 51 reviews
The price is ฿4,182
฿4,655 total
includes taxes & fees
1 Nov - 2 Nov
Hotel Gersfelder Hof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bergstube
  • Rhoenissimo
  • Wintergarten

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.00 for adults and from EUR 11.00 for children
  • Self-parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number HRB99409B

We should mention

Pool access available from 7 AM to 8:30 PM
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Hotel Rhoen Garden Poppenhausen
Hotel Rhoen Garden Poppenhausen
Rhoen Garden
Rhoen Garden Poppenhausen
Hotel Rhön Garden Poppenhausen
Best Western Rhoen Garden Poppenhausen
Rhön Garden Poppenhausen
Rhön Garden
Best Western Rhoen Garden
Sure By Rhoen Poppenhausen
Best Western Hotel Rhoen Garden
Sure Hotel by Best Western Rhoen Garden Hotel
Sure Hotel by Best Western Rhoen Garden Poppenhausen
Sure Hotel by Best Western Rhoen Garden Hotel Poppenhausen

Frequently asked questions

Does Sure Hotel by Best Western Rhoen Garden have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 8:30 PM.

How much does it cost to stay at Sure Hotel by Best Western Rhoen Garden?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Rhoen Garden on 9 Nov 2025 start from ฿2,483.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sure Hotel by Best Western Rhoen Garden pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sure Hotel by Best Western Rhoen Garden?

Self-parking is available for EUR 5 per day.

What time is check-in at Sure Hotel by Best Western Rhoen Garden?

Check-in start time: 3:00 PM; check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Rhoen Garden?

Checkout is at noon. Late checkout is available for EUR 20 (subject to availability).

Where is Sure Hotel by Best Western Rhoen Garden located?

Situated in Poppenhausen, this spa hotel is within a 10-minute walk of Hessian Rhön Nature Park and Guckaisee. Wasserkuppe and Sommerrodelbahn Wasserkuppe are also within 3 miles (5 km).

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Reviews

Sure Hotel by Best Western Rhoen Garden Reviews

8.4

Very good

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 136 reviews
Rating 8 - Good. 57 out of 136 reviews
Rating 6 - Okay. 18 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

Reviews

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Super Spa Area
Stayed 3 nights in Nov 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel,
Stayed 2 nights in Oct 2025

8/10 Good

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im Naturpark Rhön. Ideal als Ausgangslage für Wanderungen. Sehr schöne Zimmer, sauber mit Schwimmhalle und verschiedenen Saunen. Gerne wieder
Stayed 3 nights in Sep 2025

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut zum Erholen und Wandern. Personal ist sehr freundlich und hilfsbereit.
Stayed 5 nights in Aug 2025

8/10 Good

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel

Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Stayed 1 night in Jul 2025

10/10 Excellent

Helai

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
Stayed 2 nights in Jul 2025

4/10 Poor

Morten

Ok men ikke mere

Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd. Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Stayed 1 night in Jul 2025

10/10 Excellent

Nikolai

Fantastik!
Stayed 1 night in Jun 2025

6/10 Okay

Manfred

Disliked: Property conditions & facilities, room comfort
Das Hotel hatte seine Besten Zeiten in den späten 80ern / frühen 90ern und seither wurde da auch nicht mehr allzuviel gemacht. Alles sauber, aber sehr sehr altbacken und an vielen Stellen nicht zeitgemäß: Neben dem Bett gibt es keine Steckdose
Stayed 1 night in Jun 2025

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben dieses Hotel sehr spontan auf einer Durchreise gebucht. Alles rief reibungslos, das Personal war sehr nett und die Zimmer sauber und gut. Wir waren Abends im hauseigenen Restaurant essen und auch hier war die Bedienung sehr nett und das Essen ausgezeichnet. Wir hatten ein Zimmer Richtung Parkplatz und das war sehr ruhig, kann mir aber auch vorstellen, das Zimmer Richtung Straße ruhig sind, da hier nicht so viel Verkehr war. Können daher auch nicht viel zur Umgebung der Unterkunft sagen, außer das es in einer landschaftlich schönen Gegend liegt. Wir würden aber jederzeit wiederkommen.
Stayed 1 night in May 2025

6/10 Okay

Alexandra

Liked: Cleanliness
Disliked: Property conditions & facilities
Housekeeping kam während des gesamten Aufenthalts nicht. Essen abends qualitativ unterirdisch, Frühstück nichts besonderes, aber ok. Hotel benötigt dringend eine Renovierung, so stimmt Preis-/Leistungsverhältnis nicht. Personal nett und bemüht am FO und im Service.
Stayed 3 nights in Apr 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Hotel! Nettes Personal. Für den Preis völlig in Ordnung
Stayed 1 night in Mar 2025

10/10 Excellent

Alaattin

Liked: Cleanliness, staff & service, room comfort

Sehr nettes Personal

Personal war sehr nett und freundlich, die Zimmer sind nur etwas in die Jahre gekommen. Bad war hingegen schon renoviert und modernisiert
Stayed 1 night in Dec 2024

8/10 Good

Erwin Callaert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer goed

Kamer was OK, groot genoeg, goed bed, balkon met mooi uitzicht, waterverwarmer met koffie&thee, pas gerenoveerde badkamer, geen stopcontacten naast het bed wat lastig is. Zeer lekker en uitgebreid ontbijt
Stayed 3 nights in Nov 2024

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:-)
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Ein schöner Aufenthalt. Das Hotel ist in die Jahre gekommen. Es ist gepflegt.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Övernattning

Rummet hade ett nyrenoverat badrum som var väldigt fint. Rummet var omodernt men fräsch och rent. Det tillkom parkeringsavgift på 5 euro vilket tycktes menlöst och obefogat då hotellet ligger mitt ute i naturen. Hotellet saknar uteplats att sitta och njuta av solen i. Utomhusmiljön är något ovårdad och har mer att önska. Frukosten ingick inte utan tillkom för 18 euro. Den var väldigt fräsch och hade de mesta man kan önska sig. Mycket gott.
Stayed 1 night in Jul 2024

10/10 Excellent

Troels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skøn perle i bakkerne

Romantisk hotel med dejlig morgenbuffet
Stayed 1 night in Jul 2024

6/10 Okay

G

Hallo Het hotel was prima alleen het is wat verouderd en mag wel wat opknapt aan de buitenkant. Wij vonden het belachelijk dat je 5 euro moest betalen voor het parkeren. Terwijl het hotel ver buiten het centrum stond.
Stayed 1 night in Jul 2024

6/10 Okay

Anja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Zimmer sind sauber. Etwas in die Jahre gekommen, aber renoviertes Bad. Schließsystem Katastrophe. Wie überall, zu wenig Personal, Frühstücksservice morgens überfordert. Personal abends schlechte Deutschkenntnisse. Leider kein Außenbereich, außer beim Schwimmbad.
Stayed 2 nights in Jul 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück, Schwimmbad und Sauna sauber. Abendbuffe für Vegetarier nicht sehr spannend
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop and nice food

Very nice hotel in the middle of nowhere. The food was surprisingly great and the staff were really nice. Very quiet place, but just what we needed
Stayed 1 night in Jul 2024

8/10 Good

Hans Erich

Liked: Cleanliness, property conditions & facilities, room comfort

Ein sehr schönes komfortables Hotel

Das Hotel liegt abseits im Grünen, viele Wiesen, viel Wald prägt die Umgebung. Insgesamt ist das Hotel sehr komfortabel, das Zimmer ist sauber, das Bad ganz neu mit bodengleicher Dusche. Die Möblierung, ausser dem hervorragenden Bett, ist aber in die Jahre gekommen und sollte irgendwann ausgetauscht werden. Das Preis-Leistungsverhältnis beim Frühstücksbuffet ist eher mittelmässig, für den Preis von € 18.- hätte ich mir mehr Auswahl erwartet. Ein Aussenparkplatz vor dem Hotel kostet €5.-Das ist m.E. überzogen, die meisten Hotels nehmen für solche Parklätze keine zusätzlichen Gebühren. Ansonsten gibt es nichts zu beanstanden, ich würde das Hotel jederzeit weiter empfehlen.
Stayed 4 nights in May 2024