Mercure Pontianak City Center

Property class: 4

Choose dates to view prices

You can look forward to a terrace, shopping on-site and a garden at Mercure Pontianak City Center. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Ebony, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿1,073
฿1,298 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room, 2 Single Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Pontianak, Mercure Pontianak City Center is in the city centre and near the airport. Kapuas Indah Building and Istana Kadriyah are local landmarks, and travellers looking to shop may want to visit Ayani Mega Mall and Gajah Mada Shopping Complex. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Pontianak travel guide
Map
Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124

What's nearby

  • Ayani Mega Mall
    2 min walk - 0.2 km
  • Diguli Park
    8 min walk - 0.7 km
  • Taman Arboretum Sylva Untan
    8 min walk - 0.7 km
  • Museum Provinsi Kalimantan Barat
    10 min walk - 0.9 km
  • Gajah Mada Shopping Complex
    4 min drive - 2.6 km

Getting around

  • Pontianak (PNK-Supadio)
    28 min drive

Restaurants

  • Ayam Penyet Bu Nina Cabang Perdana
    6 min walk
  • Elsana Cofee
    4 min drive
  • Starbucks
    4 min walk
  • Nasi Akwang
    3 min drive
  • RM Sari Bento
    8 min walk

About this property

Mercure Pontianak City Center

  • Upscale hotel in the business district
  • You can look forward to a terrace, shopping on-site and a garden at Mercure Pontianak City Center. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Ebony, offers breakfast, lunch, dinner and pool views. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-in, smoke-free property and a porter/bellboy
  • Room features
  • All 265 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LCD TVs with satellite channels
    • Fridges, electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: IDR 120,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ebony

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 350000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 120000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (return)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Pontianak City Center have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Pontianak City Center?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Pontianak City Center on 26 Aug 2026 start from ฿1,073, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Pontianak City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Pontianak City Center?

Self-parking is free at this property.

What time is check-in at Mercure Pontianak City Center?

Check-in start time: 2 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Mercure Pontianak City Center?

Checkout is at noon.

Does Mercure Pontianak City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 120000 per vehicle applies.

Where is Mercure Pontianak City Center located?

Located in the heart of Pontianak, this hotel is within a 10-minute walk of Ayani Mega Mall, Taman Arboretum Sylva Untan and Diguli Park. Museum Provinsi Kalimantan Barat and Gajah Mada Shopping Complex are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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