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"I originally wanted to book from the 14th to the 18th but the system wouldn’t allow me to do that so I ended up booking one night and then after a couple of false starts I managed to book the other 3 nights. The first night I had a room with a shower which was very nice (lovely in fact). However the wi fi was terrible downstairs but works a lot better upstairs as I had to change rooms because of not being able to book all 4 nights at the same time. Really good otherwise."

"Could not fail any aspect of our stay Goes was very friendly and helpful "

"No coffee available from the bar after 8.30pm Only 1 sachet of milk in bedroom Very welcoming hostess on check-in "

"Great property right in the heart of Frome. Breakfast lovely and spacious room "

"Everything was excellent"

"Staff friendly, food good and the facilities allows guests to recharge their EV."

"Food was excellent. Staff was so friendly and helpful."

"We had a wonderful stay here. Clean and comfortable bedroom, friendly staff and great atmosphere. We will be back again. Thank you!"

"David is an excellent host, friendly and very easy going, knowledgeable about the local area, it was an honour to stay at his home, breakfast was very good and cooked to your requirements, i will certainly be booking again in the future, i recommend you book to stay at this property."

"Very disappointed "

"Staff were all welcoming and friendly. Warm atmosphere. "

"Lovely cosy hotel. Nice restaurant with good food. "

"The outside of the building looked run down but the inside was lovely! "

"It's a lovely old hotel BUT... There's no lift and for me, age 77, the 50 stairs up to my room, and back down, were not easy to manage. The hotel, as at April 2026, is undergoing some renovation which made things more awkward and left a lot of mess and dirt around. There was no help to get suitcases upstairs. Having said that the staff were all lovely people and breakfast was good. The car park is useful but a bit of distance from the hotel and up a hill to get out of the car park and down again...

"Clean and comfy. We stayed in a family room. Some discrepancies between what we booked on Expedia and what was sent through to the hotel, but was sorted by email and phone call in advance. Warm welcome and THE most amazing dairy free, gluten free complimentary brownies I've ever tasted. The room was lovely and just what we needed for a one night stop to break up a longer journey. Only slight issue was the noise from something the other side of the bedroom wall (some sort of low level...

"A friendly and supportive receptionist greeted me. The room was bright, fresh and clean. A good night's sleep was had in a comfortable bed followed by a powerful hot shower in the morning. "