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"Breakfast was served late. Seems understaffed because the front desk person was the only one on and was taking care of both front desk and breakfast. "

"Very convenient location to downtown Niles and south bend!"

"Had a great stay! Great place!"

"Staff and breakfast was great. "

"Breakfast was good. Room was Nice and clean"

"No pool Basic continental breakfast All in all good"

"Breakfast was delicious....room ac worked great...super clean room...very comfortable pillows...helpful staff"

"Location is good. Renovations are being done which are okay, but makes the hotel very difficult to navigate for now. Also, we stayed in a renovated room, but I don't feel that the renovations improved it much? Will give it another chance maybe when it is finished."

"Average breakfast. Just, don’t look too close at the cleanliness of the facility. Between the rooms, elevators, and breakfast tables.. this place could really use a deep clean."

"Very clean, excellent staff and a great breakfast. I will definitely use Springhill Suites again."

"Everything was great i have no complaints "

"Friendly staff. Good for staying a couple of nights. Clean rooms"

"Unconventional because no front desk however communication on checking in, parking, building and room entry were great. Clean rooms with a keurig coffee machine. Short walk to a cute little downtown. Would stay again for sure."

"We have stayed here multiple times and always had a wonderful experience."

"The evening staff was very helpful. Can't say much about the morning crew. The sheets on the bed had stains and the mattress can stand to be flipped or purchase a new one."

"I really recommend this place."

"N/A"

"The breakfast if you could even call it that was underwhelming. It consisted of only oatmeal and muffins, and the coffee was weak and watered down. The beds were uncomfortable, and the carpet was torn up in spots, which was a problem since I kept stepping on the exposed tack strips meant to hold it down. We also ran into a couple of issues with water pressure on our floor, though to their credit, staff got it resolved quickly. That said, the customer service was excellent for the most part,...