Near Plettenberg Bay Beach, Whalesong Hotel & Spa invites you to unwind with a coffee at the cafe, indulge in ocean views and meals at Blue Whale Restaurant, or rejuvenate at the spa. Active travelers can cycle around Robberg Nature Reserve while others relax by the outdoor pool with sun loungers or explore shopping on site.
Located in Plettenberg Bay, Whalesong Hotel & Spa is in the suburbs. The area's natural beauty can be seen at Plettenberg Bay Beach and Robberg Nature Reserve. Arch Rock Beach and Garden of Eden are two other places to visit that come recommended. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Plettenberg Bay travel guide
Marine Drive, Plettenberg Bay, Western Cape, 6600
What's nearby
Plettenberg Bay Beach
4 min drive - 2.5 km
Plett Puzzle Park
9 min walk - 0.8 km
Adventure Land - Water Slides and Play Park
19 min walk - 1.6 km
Radical Raptors
19 min walk - 1.6 km
Plettenberg Bay Golf Course
3 min drive - 2.1 km
Getting around
Plettenberg Bay (PBZ)
11 min drive
Restaurants
Barrington’s
4 min drive
Dough & co
18 min walk
The Seakrit Spot
2 min drive
Plato Coffee
19 min walk
The pie shop
18 min walk
About this property
Whalesong Hotel & Spa
Upscale family-friendly hotel near Plettenberg Bay Beach
Located close to Robberg Nature Reserve, Whalesong Hotel & Spa provides a free daily manager's reception, shopping on-site and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Treat yourself to aromatherapy, a facial or a manicure/pedicure at the on-site spa. The on-site restaurant, Blue Whale Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
An outdoor pool, along with sunloungers
Free self-parking
Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Supervised childcare (surcharge), smoke-free property and tour/ticket information
Room features
All guest rooms at Whalesong Hotel & Spa boast thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Extra amenities include:
Highchairs, children's books and art supplies
Bathrooms with separate baths/showers and hairdryers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, childcare services and free infant beds
24-hour return airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 135 to 135 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Restaurants on site
Blue Whale Restaurant
Things to do
Bicycle rentals
Free children's club
Full-service spa
Outdoor pool
Outdoor pool (guest access)
Shopping
TV in common areas
Family friendly
Art supplies
Children's books
Children's games
Children's toys
Free children's club
High chair
In-room babysitting
In-room cot
Laundry facilities
Outdoor pool
Supervised activities for children (surcharge)
Conveniences
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Sports massages
Swedish massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Accessible airport shuttle
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible van parking
More
2 floors
4 buildings
Communal living room
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Desk
Electrical adapters
Fan
Heating
Iron/ironing board on request
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: approximately ZAR 135 to 135 per person
Airport shuttle fee: ZAR 890 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay
Frequently asked questions
Does Whalesong Hotel & Spa have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.
How much does it cost to stay at Whalesong Hotel & Spa?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Whalesong Hotel & Spa on 12 Mar 2026 start from ฿5,706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Whalesong Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Whalesong Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Whalesong Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Whalesong Hotel & Spa?
Checkout is at 10:00 AM.
Does Whalesong Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of ZAR 890 per person applies.
Where is Whalesong Hotel & Spa located?
This family-friendly Plettenberg Bay hotel is located in the suburbs, 1.4 mi (2.2 km) from Plettenberg Bay Beach, and within 9 mi (15 km) of Robberg Nature Reserve and Arch Rock Beach. Garden of Eden is 9.7 mi (15.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Whalesong Hotel & Spa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Location
8.2
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 15 out of 60 reviews
10 - Excellent
15
Rating 8 - Good. 27 out of 60 reviews
8 - Good
27
Rating 6 - Okay. 10 out of 60 reviews
6 - Okay
10
Rating 4 - Poor. 6 out of 60 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 60 reviews
2 - Terrible
2
Reviews
6/10 Okay
michael
31 Dec 2020
Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Chegamos um pouco tarde para o check in, assustei porque parecia não haver ninguém na recepção, o rapaz da recepção estava alcoolizado, não achou uma caneta para assinarmos a reserva. Esse foi meu único problema na estadia.
De resto os quartos são limpos e espaçosos, o restaurante é bom, e o café da manhã tb, apenas há 5 minutos do centro, como estávamos de carro isso não foi um problema.
Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Edward
Stayed 3 nights in Dec 2018
8/10 Good
Emma, Ireland
17 Nov 2018
Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Não tem internet nos quartos, as instalações são um pouco antigas, o café da manhã não estava de incluído na diária e foi cobrado um valor maior do que o anunciado.
Verified traveller
Stayed 1 night in Apr 2018
6/10 Okay
Verified traveller
19 Feb 2018
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Het hotel ligt centraal. Heeft ruime kamers en een ruime badkamer. Mooi uitzicht vanaf het restaurant en terras. Het personeel is behulpzaam en de sfeer is heel plezierig.
Superfint och mysigt hotell. Rent och snyggt med bra service, inga problem alls! Rummen var stora och kändes lyxiga med barkar, balkong och myspys. Enda minuset är att det är en liten promenad ner till "centrum" men det kompenseras med fin utsikt. Rekommenderas!
Kristin
Stayed 2 nights in Dec 2017
6/10 Okay
Verified traveller
19 Jul 2017
Kleines Hotel in Strandnähe
saubere und funktionale Zimmer, nettes Personal und kleiner Pool vorhanden
Toller Ausblick auf die Bucht
The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.
Enrico
2/10 Terrible
Louis , Mainz
7 May 2017
Disliked: Cleanliness, staff & service
Katastrophe - Buchung einfach storniert!
Ca. 2-3 Tage vor unserer Anreise in April 2017 haben wir eine Nachricht erhalten, dass das Reservierungsbüro vom Whalesong Hotel einfach unsere Buchung storniert hat. Dies obwohl ich in August 2016 bereits über Expedia gebucht und bezahlt hat. Die Stornierung seitens des Hotels wurde mit Überbuchung begründet. Wir wir später erfahren haben, hat sich eine Busreise angekündigt (die dann absagte). Nachdem ich mich bei der Reservierung beschwert habe, konnten wir dann doch gnädigerweise dort übernachten. Wir haben keine Entschuldigung vom Hotel bekommen und haben uns überhaupt nicht willkommen gefühlt. Mir wäre im Nachhinein lieber gewesen, wir hätten uns doch ein anderes Hotel ausgesucht. Ferner hat das Hotel uns enttäuscht. Es liegt an einer Hauptstraße in einer Gegend, wo wir uns nicht getraut haben, ohne Auto unterwegs zu sein.
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.
Good size room and beds.No wifi in room-available in reception
melonann
6/10 Okay
Verified traveller
24 Feb 2017
Liked: Staff & service
Value for money hotel Mit schönem Ausblick
Hotel mit kleinem Pool und schönem Blick über die Bucht. Nicht luxuriös, aber sauber und funktional. Zimmer gibt es im Erdgeschoss oder Obergeschoss einzelner kleiner Häuschen auf dem Grundstück. Parkmöglichkeiten sind vorhanden. Internetzugang gibt es nur in der Lounge und auch dort nur langsam. Personal war sehr freundlich und check-in und check-out Waren sehr schnell und effizient.