"If I could give Gaia 10 stars, I would. The customer service is truly outstanding.
We were a family of four, and after a 4-hour plane ride, a 2-hour customs line, and a 3½-hour drive from San José Airport, we arrived at the hotel completely exhausted. From the moment we arrived, we were welcomed with warmth and care. Friendly staff immediately took our luggage and transported us by golf cart to the lobby, where four fresh fruit drinks were waiting for us. I was introduced to my concierge,...
"If I could give Gaia 10 stars, I would. The customer service is truly outstanding.
We were a family of four, and after a 4-hour plane ride, a 2-hour customs line, and a 3½-hour drive from San José Airport, we arrived at the hotel completely exhausted. From the moment we arrived, we were welcomed with warmth and care. Friendly staff immediately took our luggage and transported us by golf cart to the lobby, where four fresh fruit drinks were waiting for us. I was introduced to my concierge,...
Lucy Milagros