Very happy we could stay during corona outbreak - had to pick up my daughter from Pitt. Staff is helpful and friendly. Location is safe. Glad Panera was still open for takeout! Safe harbor during difficult time.
RF
เข้าพัก 2 คืน, มีนาคม 2020
4/10 แย่
Haley
เดินทางกับครอบครัว
20 มี.ค. 2020
ไม่ชื่นชอบ: พนักงานและบริการ
Haley
เข้าพัก 1 คืน, มีนาคม 2020
6/10 พอใช้
Dana, Pittsburgh,Pa
17 มี.ค. 2020
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The room was freezing when I got into it. It took a long time to heat up. The door to my room did not close all the way without slamming it
Overall pretty good and very clean. The hotel is non-smoking but people next door to us were smoking so we had to be moved since the smell was everywhere in our room. The room we were moved to had no cable and there was just static on TV. The front desk said they had no more rooms we could be moved to.
The room was clean and comfortable. However, in its condition, the hotel is showing its age. On registering, I asked if an accessible room was available. They don’t have any, but provided a shower chair and suction cup grab bar. Neither worked well. The Key-card lock did not work well. It took multiple attempts every time to open the door. The decor is outdated and there were no USB ports for device charging. The wifi worked very well, though.
Most of the staff were incredibly rude. Including the overnight security guard, the young man on the house keeping staff, and a couple of desk clerks. There were a couple of employees who were very helpful. The room was clean and comfortable.
Great amenities and so kind to give out mini toiletries ! Also very convenient location
Nita
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
10/10 ดีเลิศ
Heather
2 มี.ค. 2020
Heather
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับคู่รัก
1 มี.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
the room overall was in good condition; however, the wall heating unit didn't respond to any set temperature. Outside temp was cold and when heat was turned on, it just kept heating to uncomfortable, dry temps in the room. We spent the night with it turned off. I reported same to the desk in the morning.
The room was very clean and we kind of liked the retro look of the building. No complaints, just greatful for the location to the Magee Womens' Hospital.3 blocks and we were there. Thank you for your kindness with our daughters' cancer surgery.
This location is a bit of a walk from the things that we wanted to do but the free hotel shuttle was helpful getting us where, or close to, we wanted to go during the day. The shuttle stops around 5 pm, so if you're out after that plan on alternate transportation. Free parking was a bonus considering what other hotels closer to downtown charge. Rooms were clean and the surrounding area seemed pretty quiet. Front desk staff was helpful with the questions we had, shuttle driver was awesome!! Manager was very kind and a fellow Ontarian!