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"Front desk associate was very helpful and pleasant. Quickly addressed my concern and was very apologetic. "

"Just a room to rest your head."

"Housekeeping never made the bed. The only reason I knew housekeeping came in was because my garbage was taken out. I even got nervous because who takes the garbage and not make the bed? The front office was very accommodating and professional. "

"Sll good"

"Cute little inn right across the street from the beach. Hotel pool and hot tub great for kids and adults! Pool bar available for drinks & food. We were there on a Thursday night and they had live music from 6-10pm. Free, hot breakfast available in the mornings. They had eggs, sausage and biscuits/gravy, and pancakes when we were there as well as cereal, croissants, and a few other items. Very good price for what is included. Would definitely stay there again! "

"Breakfast could use a few more options ."

"Pool was very nice. Enjoyed breakfast. Close to beach."

"Clean room, staff barely ok, need manteinance"

"The first room we were given was dirty. Very obviously had not been cleaned. The room had lots of damage and rust. The 2nd room was not cleaned well. The shower glass door was covered in mildew. Inside the shower was damaged in several places and had rust and mold. I refused to shower in it. The bathroom has been painted green and not painted well, part of the shower was painted green. The toilet had hair at the back of it near the seat and around the rim of the toilet was rusted and not...

"First time there and we will be back . Since we fish a lot and usually stay on galveston island. This BW is so nice and quiet . "

"The room didn’t have pillows or blankets. The elevator didn’t work, and the “breakfast” was awful. The toilet wasn’t bolted down and the pool was green. I wish I could give it no stars"

"I booked for 5 nights this was my second time staying at this facility. After a long 12 hrs shift each time I get the keys the doors would not open and I have to walk back to the front desk and this was the second time this happened . Frustrated I walked back to the front desk expressed my frustration I was met with aggression by this night shift staff last 2/16 who would not offer an explanation or apology but rather pointing fingers at me and asking me if I wanted to check out or stay was my...

"Great budget option for a cruise pre night "

"Floors were sticky, fire alarm hanging down from the ceiling, shower curtain was half torn off the rod, electrical switch cover missing in the kitchen area. Train comes by every few hours blasting horn. Pillows so thin you have to double them over. Horrible. "

"Good for a short stay- close to restaurants and within walking distance to the beach "

"Nice staff, good price, clean room and super easy checkin with my reservation "

"The smelled like a lot of smoke and we got moved to another part of the property away from our party. Very inconvenient . The only good thing was they were fast to provide some type of comfort. "

"I expected better from a Best Western. The evening front desk was friendly and tried to help. Our TV did not work. The front desk lady gave us a different remote and turned it off and on. She said to wait 7 minutes and it would work. It did not. We were already in PJ's so just went to bed. I like to watch TV before I sleep and in the morning to watch the weather especially on a trip. I said something at the front desk the next day but no offer of adjustment was given. There was a quarter...

"Very clean and room was spacious "

"Not impressed"