Search Hotels in Pines Lake, Wayne

"Excellent"

"Great location for an event at Prudential Center and very good rate."

"Much upkeep was needed for this hotel. would not recommend. Breakfast in a bag is not what anyone's idea of a continental breakfast. The parking lot had huge potholes everywhere. The room and hallways had spackle and water stains everywhere. Not Ideal. The bathroom needs a lot of TLC, the toilet had a crack in it. rust everywhere. "

"Besides the air conditioning unit having issues which did not bother us as it was already freezing cold out anyways. The internet was spotty. But we used my.hotspot and we were fine it was only 1 night anyways."

"I stayed at the Wyndham for one night this past weekend, and overall it was a pretty cool experience. The hotel has a retro vibe to it, which I actually liked — it gave it some character. My room was nice and the view? Absolutely beautiful. I had a perfect view of the cherry blossom trees, which made the stay feel a little extra special 🌸 Now let’s talk about that bed… baby, that bed was HARD 😂 I personally love a soft, cozy bed, so this one had me tossing and turning for a while before I could finally fall asleep. If you like firm mattresses, you’ll be just fine — but if you’re like me… just be prepared lol Customer service was a mix. The young man at the front desk when I checked out Sunday morning? Amazing. Super friendly, welcoming, and just all-around great energy. Now… check-in on Saturday afternoon? Let’s just say the young lady could use a little attitude adjustment 😅 not the warmest welcome. Oh — and the restaurant… listen, it took 40 minutes for a flatbread pizza 😂 I’m still trying to understand that one."

"I rented a room for some family members during the recent heat wave, when our AC wasn't working in our own home, and it was such a disaster that they left. They changed rooms multiple times due to blood stains on the couches, lights that did not work, and lack of cleanliness. The people at the front desk were unprofessional in their treatment of my family - not taking them seriously, laughing at them, and treating them with sarcasm. I had reserved one night and then called to extend it (before they checked in) and the front desk attendant answered the phone laughing, such that I could not understand her greeting and thought I had the wrong number. This place was a disappointment, and we will not be returning or recommending it to anyone."

"Awful! They are not deaf friendly I talked my lawyer and sue there because they hang up on phone and not accept inerprter on phone because i am deaf and lost my money i did called there before changed date 24 hour before they wont accept me on phone w interprter they hang up. Bad bad i sue "

"Excellent cost-benefit option outside Manhattan. Good logistics to Manhattan at lower cost."

"Upon checking in our first room at 2 AM the room was terrible and it smelled like cigarette. It did not look fresh. It did not clean. I went back to the front desk. They gave me another room that was in much better shape. I was there for all of one night in two days and the handle to the toilet broke. They were kind enough to give me another room as I was staying for two more nights checking in the third room the paint on the tub was peeling and some furniture and amenities inside the room. We’re missing the stuff management during my stay so I had to stay in the room and I cannot get a refund. They refuse a refund prior to that I had booked this hotel and my flight was canceled. The hotel refused to give me a refund so if you decide to book this hotel, be sure to show up or you will not get your money back. I will not be staying again."