Search Hotels Near Pinecrest Plaza Shopping, Cleveland

"The breakfast was amazing. The staff could be more active. I had to wait for her to finish her cell phone ralking with friends before checking in"

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"When I checked in, it was right at 3 o’clock. The hotel was kind of empty. There were two baggage cards no problem but when I checked out between me and my fiancé, I had to make 4 trips because they’re wereNO BAGGAGE CARTS😡"

"Loved the omelet station and staff was so friendly and helpful!"

"Veri convenient and clean "

"Paid through Expedia and the hotel charged me again when I checked in. Had to take care of all of that at check out which made me late. Hotel was nice and had a nice bar/pool and work out area. "

"Yes."

"We walked to the room and the hallway was dirty and smelled of marijuana. We mentioned this to the receptionist and she was non-responsive. We checked out without moving one suitcase into the room. We knew we were responsible for 1 night out if the 3 and are waiting for our refund. This IHG property was independently owned and did not recommend another IHG property. We are members and wanted to stay in an IHG property. We still have not heard from the hotel and there is no refund yet. I do not recommend!"

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