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"Very clean"

"Upon arriving at the property the entire area was covered in snow and very unsafe to walk . I started itching while I was sleeping and woke up to my bed filled with bed bugs. Staff was called and I was relocated to another room and told the manager would contact me which never happened. I reached out to the property and finally got in touch with the manager only for him to say his apologies after I told him I’m currently home and still itching . He then said I should go see a doctor for the...

"Newest hotel in town!"

"Clean room good breakfast "

"I loved the Sherman Inn!! Jim and Donna were so friendly and I loved the history throughout. Truly a unique and wonderful experience. The breakfast was delicious, the beds comfortable, the rooms were huge and you couldn’t ask for better company. I will stay again when in Ogdensburg. "

"Nothing fancy...and exactly what we needed. My son and I were visiting Clarkson, and just needed a no-frills place to stay. A couple of beds, wifi and a TV to wind down after a long drive, and a shower to get ready in the morning. The Inn is right around the corner from campus, making it super convenient for a campus visit. And if you do happen to forget something, Walmart is right there too, Reasonably priced, and the front desk was very polite and accommodating. And the muffins in the...

"The so location is beautiful. The door every keypads being programmed to the last 4 of your phone number is very convenient. I liked the heated tile floor in my bathroom and the bed was comfy. Breakfast is very basic, the shades and curtains in my room let in a lot of light and bring near the entryway meant I heard everything. Not what I expect for $200+ for a night."

"No bar, no restaurant Poor breakfast Ac outdated and extremely loud"

"The property has a lot offer in summer. We went during winter. Rooms are falling apart, dirty and more. Staff wasn't friendly. There no breakfast included as advertised. During summer yes. An updated web site would have been nice. I would have stayed at another one. Price for my stay was rediculous seeing as it was regular rate for summer. Never again. We found nicer places for less after so next time will stay somewhere else that will have breakfast included no matter the season"

"Friendly staff"

"Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating. "

"Excellent stay at the Potsdam Hampton Inn as always! Clean rooms and lobby, coffee on 24/7, excellent friendly staff and VERY comfortable bed!"

"I locked myself out on accident and waited an hour it was getting late and I just booked a hotel elsewhere. "

"Very accommodating hotel. The staff was amazing"