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"The hotel location, rooms, and overall experience was amazing. Rooms were very clean, spacious and comfortable. Hotel Staff was very accommodating during our request for early check-in. We will visit this hotel again during our next visit to NYC."

"Great staff, great location and great amenities. Breakfast was great all the time we stayed. Thank you so much"

"Stayed 1 night. 20 minute walk to Time Square. Parking cost $60 Ice machine needs to be repaired"

"Good"

"Wonderful hotel with very nice staff, easy check in and check out, clean, large room that lacked for nothing except a fridge. I love the location on the upper west side, near to the natural history museum and Central Park. Nice Matin offers nice meals throughout the day with a hotel discount. The price is half what the same room would be on the east side. They do not have valet parking but the parking lot they recommend gives a big discount if you are staying at the Lucerne. "

"Nice and clean hotel"

"Beautiful historic building. Very clean. The staff was helpful. The bar was nice. Only downside is there is no restauarant or breakfast or even coffee available in the hotel (there is a nice Cafe next door that you get a $10 voucher for but not ideal for early morning take off)."

"It was a good stay!"

"Excelente"

"May be due to lot of people at the property around 4th July weekend cause this okay experience to us, only one lift was working, and we were waiting at least 5-10 minutes to get up or down, we shifted to 2 rooms where Air Conditioning was not working when heatwave was at peak and third room was having good Air Conditioning. You can imagine how these things can ruin the experience of staying at this property the only good thing was the staff at the hotel , they are super helpful."

"Todo cerca,excelente vista."

"The hotel was functional. The bed was clean, comfortable, and no bugs. Great location for Times Square. It was quiet. There was only one small window not facing the street. The fridge kept things cold, and there was a microwave. I liked that the floor was wooden, not carpet. There was a cash-only luggage storage option. The room wasn’t ready after check-in time, but they were able to give us a different room relatively quickly. They said they upgraded us to a suite, but it didn’t feel any...

"Room was a great size, not at all soundproofed though. Air con was great. Bar was lovely although unless you book for outside they won’t let you sit there even if there are empty tables."

"The property was wonderful in general except that a high end pent house suite was missing some items that are generally in even much lesser venues. A full length mirror, a small microwave, paper towels, easier access to ice Small things but big helps. The staff was wonderful. Lastly and I know I was to blame for this or maybe Expedia. When I booked the room I knew it was almost 800 per night. That was fine. When I received the bill I was charged almost 1400.00 for Sunday almost double. I was not...

"Prime location, friendly helpful people!"

"Busy but quiet. My wife and I had a wonderful stay at The Leo house. The staff was very sweet and helpful. I would stay here again next time I'm in NYC."

"Beautiful hotel in an ideal location."

"Amazing place for couples. I booked Studio Suite was amazing stay. I recommend it for everyone.Very clean, stuff is so friendly."

"It would have been nice if we were told before booking AND when checking in that the outdoor pool would have been unusable for hotel guests because it was closed for a private event on the holiday weekend. What a waste of a trip. The only reason we chose this hotel was to enjoy the pool."

"This was my 4th stay after about 15 years. Looked a little “worn” unfortunately. The mattresses and pillows were terrible. Pretty loud in the hallways bec the guest room doors close loudly. But the location is great, near Chelsea Mkt, subway on corner. The rooftop bar is awesome. Great view & dj. Friendly staff."