Search Hotels Near Pilgrim's Run Golf Club, Pierson

"I stay here every time I come to Grand Rapids"

"Whatever you do, DO NOT STAY AT THIS HOTEL. This is single handedly the worst experience I've ever had at a hotel, and I was in the building for under an hour. After entering the room that had been reserved for nearly a month, I was shocked with the condition of it. The bed was unmade and disheveled, sheets and pillows were not clean, dirty towels were thrown around the main living space and bathroom, soap provided by the hotel was opened and on the bathroom counter, used toiletries were left on shower shelves, garbage cans had not been emptied and trash was found throughout the hotel room, and a red stain was found on the counter. Due to these conditions, as well as the complaints of previous guests, we were not comfortable continuing our stay at this hotel out of concern for our health and safety. We returned to the front desk to inform them of the conditions of our room and the housekeeping manager referred to this issue as a "mystery" and offered to clean the room. We were not offered to be moved to a different room. We've been fighting to get a refund from the hotel for days now, and it has gone absolutely nowhere. Save yourself the time, money, and stress and stay somewhere else."

"Breakfast was nice for hotel breakfast. Tables were clean. Room was spacious. "

"Breakfast was great. Staff was nice. Location was great. Offered non feather pillows!! "

"All was great ,up to breakfast. Will stay again for sure."

"Everything was good! "

"The stay was nice, the room was decent. Breakfast was great for the kids and the coffee was good and 24/7. The outside was pretty gross and they were having some technical difficulties, but the staff was very helpful."

"This was our first time staying there and it was amazing. Thanks again."

"Had a terrible experience at this hotel. Was given a room with mold on the mattress of the sofa bed in my suite. Good luck in trying to speak with a manager."