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"The breakfast food was cold, no hot sausage, no hot egg. I had a bad day, keep going to the bathroom made my travel very hard!"

"Clean room and bath. Quiet. Would stay again."

"This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!! The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star...

"I come for only an overnight stay-less than 12 hrs. I rest for a long ride home. Everyone is always pleasant and helpful."

"Our stay was disappointing from the moment we arrived. We checked in during the evening when the hotel was not busy, yet we still had to wait several minutes because the front desk receptionist (I believe her name was Debby) was apparently at the gas station on the corner. During that time, the hotel entrance and desk were left completely unattended, which felt unsafe and unprofessional. Although this is advertised as a smoke-free property, the receptionist was smoking behind the counter, and...

"I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. "

"Parking was easy and free which was good. Breakfast was good just needed a non pork item for meat for travelers who don’t eat pork. "

"Breakfast was good with large variety. Had only sausage,would have like bacon or ham. Casino was nice with large variety of machines. Staff was friendly and helpful."

"Cute bed & breakfast. Very friendly and welcoming. Location is on main street within walking distance to shops but far away enough that it isn't noisy. "

"Clean and large room"

"The sheets were stained with appeared to be lubricant. I attached a picture. Didn’t notice until morning. It was disgusting. The lobby smelled when you walked in like a very dirty person."

"Very helpful staff."

"food was cold. Room temperature was good. Room 207 should never have been booked. Bathroom was terrible, caulking was terrible smeared on inside of door. Tile on floor was cracked, stains on shower floor, switch for exhaust fan would not stay on and paint stains on rug and even drops on desk chair. No guide on TV and copy of channel list was incorrect. Ice machine not working on first or second floor. Elevator sound and felt like it was about to stop working. By far worst Hampton or any other...

"Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff."

"Quiet comfortable room"

"Glitter on one of the beds, no table or chair, only available outlet was behind one of the beds and a hole in the wall where possibly a smoke detector might have been. Did have a half sized mini fridge, full size microwave on top of it and coffee pot on top of that, towels and cable tv."

"it was clean staff was nice"

"The property is clean and well maintained. Staff friendly."

"The hotel was a great property in a great part of town. Front desk staff were very friendly, they gave me a late check out without any problems. "