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Redlands Hotel

4.0 star property
Urban retreat with outdoor pool and garden oasis in the business district, where travelers can enjoy international cuisine steps from their rooms

Choose dates to view prices

The Redlands Hotel blends business district convenience with relaxation. Enjoy local and international dishes at the restaurant, dip in the outdoor pool, or wander through garden spaces. Free in-room WiFi and a welcoming bar complete this sophisticated getaway.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 185 to 540 for adults and ZAR 185 to 540 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Does Redlands Hotel have a pool?

Yes, this property has an outdoor pool.

Is Redlands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Redlands Hotel?

Self-parking is free at this property.

What time is check-in at Redlands Hotel?

Check-in start time: 2 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Redlands Hotel?

Checkout is at 10:00 AM.

Where is Redlands Hotel located?

Situated in the business district, this hotel is within 2 miles (3 km) of statue of Gandhi, Pietermaritzburg City Hall and Tatham Art Gallery. KwaZuluNatal Museum and Macrorie House Museum are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay memorable their service was a 10/10 exceptional
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

EW

Liked: Cleanliness, room comfort

Not worth the money

The Hotel has so much potential but there is a clear lack of care. During breakfast the linen was dirty. The breakfast was poor considering it cost R200 per person. The hotel is not cheap, but leaves a lot to be desired.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

TYRONE

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Hotel and room run down , large selection of the menu was not available. Not even local beverage like Castle lite
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

Have been using Redlands for over 20 years - even celebrated milestone family events at the hotel. Never again - it is in a very poor state of disrepair with many things broken and staff have an apathetic attitude towards customer service. Dont believe the manager when she says the air conditioners are being fixed - we were told the same thing nearly a year ago and still broken. We chose to give Redlands another chance because of the convenience of its location - rather be inconvenienced and stay elsewhere! A great shame!
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

ALBERT R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Positives: Receptionist Brenda very friendly & very helpful. Hotel was nice & clean Negatives: Hotel needs a fair amount of maintenance. Doors & locks are loose in their fittings; bathrooms are dated & getting very tatty. Taps dont open & close easily. Toilet seats have chips in them. TVs in rooms are pathetically small.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in May 2022
Verified

4/10 Poor

Shabeer

Liked: Cleanliness, property conditions & facilities, room comfort

Average

For the rate ....breakfast not included and i booked the premier suite. The hotel was noisy and i couldnt get much sleep. Better value for money BnB and smaller establishments available.
Stayed 1 night in May 2022
Verified

10/10 Excellent

CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good local spot

Excellent stay. Unique decor and style. Close to the gym. Perfect for a business trip.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Revesh

Liked: Cleanliness, staff & service, property conditions & facilities

Affordable and neat

It was a good place to stay, no room service after 10 and the local area is a little dangerous to be getting a bite at that time. Staff are awesome.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointing

Room was tired - curtain off hook, keot tripping on rug turned up at edges, wallpaper in bathroom peeling - needs refurb. Very rude housekeeper. Took nearky 60mins to get 2 cokes and oiecexspple pie through room service
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only 2 things I was not happy with were that there were no complimentary welcome drinks (other than the tea/coffee implements - not even water) and breakfast was not included in the price. Otherwise the staff was friendly and helpful.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erg prettig hotel, wel een beetje lastig te vinden.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Deirdre

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Stayed 2 nights in Dec 2024
Verified

8/10 Good

Sudarshan

Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Allan Gray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Verified

8/10 Good

Nhlanhla

Stayed 1 night in May 2023
Verified

10/10 Excellent

lindani

Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Siyanda

Stayed 1 night in Aug 2021
Verified

8/10 Good

Rylan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

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