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"There is no such building called the Picton waterfront apartments. The building is actually called the Oxley rock Apartments. There is nice signage or any indication anywhere that we are at the Picton waterfront apartments. This created total confusion and frustration whilst we walk outside in heavy rain with our luggage paper in hand trying to figure it out. Very poor experience. Phone calls and email went unanswered. Apparently, we were supposed to be sent an email explaining how to check...

"Wifi was poor -had to use our own."

"The room we were in, James Cook, was wonderful. Clean, well equipped, comfortable, with a lovely deck. It was also great to have breakfast provided each day. Steffan and Michelle are fantastic hosts. Warm, proactive, helpful, and fun. I highly, highly recommend this place."

"Very steep driveway hard for me with disability"

"Great stay ,we arrived late at night room ready heater on very cosy. Excellent communication from staff"

"The room was clean, sizeable and the jetted spa bath absolutely superb. But that’s where it ends. We stayed in what was called the “modern” suite, a kitsch and garishly designed suite that was a far cry from “modern” in today’s standards. Where it really fell short was the experience and service. Originally opting for Sisu around the corner, we felt we should dine at the restaurant given we were staying as guests and that we could support this local establishment. We waited 1 hour and 15...

"Front desk was abrupt and not very helpful.location was okay with a nice view of the harbor from room balcony."

"Great Location "

"The motel was in good location with a supermarket across the road. The room was spacious and the kitchen was well equipped. The bed was very comfortable."

"Excellent location. Amazing views."

"Love the relaxation of a homey spot"

"For what this is (a cabin in a campervan park), it was excellent. The cabin was private, clean, and quiet. There's obviously no view and the amenities are all shared (shared bathroom/toilets/showers, shared communal area) but everything was in pretty good/decent shape. It's not a 5 star luxury hotel but it's not pretending to be that. For the value and what you pay for (and for just one night where you're getting in fairly late and leaving somewhat early), it's excellent. "

"Kitchen was well stocked its a shame that others staying didnt clean there dishes and left them.dirty in the sunk rm 10/11"

"Helpful staff, on the High st so close to everything but very quiet "

"Very good will be back"

"Nice large room , 2 beds, with large ensuite and roomy shower, own fridge, kettle etc also well equipped shared kitchen/dining with comfortable lounges and sofas. Washing machines and dryers."

"Everything was very nice. Kitchen was stocked"

"Very clean but dated decor but then that's reflected in the price"

"In no way this is a 5 star resort. Completely overpriced for the level of services provided. Staff members were all polite but definitely not well trained and transactional, food very mediocre. Spectacular location. This resort is priced at the level of an Aman or Mandarin Oriental-type property and it is very far away from that. Very disappointing for the price we paid. "