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The Palmy Resort Phu Quoc & Spa

3.0 star property
Tranquil gardens and a peaceful playground create the perfect setting for relaxation at this stunning getaway on Phu Quoc Island

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The Palmy Resort Phu Quoc & Spa offers tropical comfort and practical amenities. Relax on the terrace, book a massage at An Nhiên spa, or walk to nearby Phu Quoc Beach. Enjoy free in-room WiFi and three outdoor pools for varied swimming experiences.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Free bottled water
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed
  • Sea view

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Sea View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Free bottled water
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Sea view

View all photos for Deluxe Double or Twin Room, Non Smoking, Garden View

Deluxe Double or Twin Room, Non Smoking, Garden View | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Free bottled water
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Garden view

View all photos for Deluxe Double or Twin Room, Mountain View

Deluxe Double or Twin Room, Mountain View | Balcony

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Mountain view

Grand Suite, Kitchen (Balcony)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Residence Suite

Minibar, in-room safe, desk, blackout curtains

Residence Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Free bottled water
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Private kitchen | Coffee/tea maker, electric kettle

Family Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Free bottled water
Coffee/tea maker
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Mountain view

View all photos for Family Suite Beach Connecting

Family Suite Beach Connecting | Living area | Flat-screen TV

Family Suite Beach Connecting

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
2 bathrooms
Hairdryer
Designer toiletries
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Beach view
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About the area

Located in Cua Lap, a neighbourhood in Phu Quoc, The Palmy Resort Phu Quoc & Spa is near the airport and near the beach. Phu Quoc Night Market and Shophouse Grand World are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Phu Quoc Beach and Ong Lang Beach. Ham Ninh Fishing Village and Kiss of the Sea Show are also worth visiting. Discover the area's water adventures with nearby snorkelling, or enjoy the great outdoors with hiking/biking trails. Visit our Duong Dong travel guide
Map
Hamlet Cua Lap, Duong To, Phu Quoc, An Giang

What's nearby

  • Phu Quoc Beach featuring a sandy beach, landscape views and tropical scenes
    Phu Quoc Beach
    2 min walk - 0.2 km
  • Suoi Tranh & Suoi Da Ban
    10 min walk - 0.9 km
  • Long Beach Center
    12 min walk - 1.0 km
  • Coi Nguon Museum
    14 min walk - 1.2 km
  • Phu Quoc Night Market
    8 min drive - 4.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    9 min drive

Restaurants

  • Seok2 Pocha
    9 min walk
  • Banh Xeo Cuoi
    3 min walk
  • Quoc Dong
    5 min walk
  • Il Muro Italiano Restaurant
    7 min walk
  • Pakka Indian
    10 min walk

About this property

The Palmy Resort Phu Quoc & Spa

Hotel near Phu Quoc Beach
Consider a stay at The Palmy Resort Phu Quoc & Spa and take advantage of a free daily manager's reception, a terrace and a garden. Treat yourself to a massage at An Nhiên, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also find perks such as:
  • 3 outdoor pools
  • Free self-parking
  • An electric car charging station, a TV in reception and a lift
  • A front desk safe, tour/ticket information and beach towels
Room features
All 158 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Designer toiletries, showers and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palmy Resort Phu Quoc
Palmy Resort
Palmy Phu Quoc
The Palmy Phu Quoc & Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel
The Palmy Resort Phu Quoc & Spa Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel Phu Quoc

Frequently asked questions

Does The Palmy Resort Phu Quoc & Spa have a pool?

Yes, this property has 3 outdoor pools.

Is The Palmy Resort Phu Quoc & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palmy Resort Phu Quoc & Spa?

Self-parking is free at this property.

What time is check-in at The Palmy Resort Phu Quoc & Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Palmy Resort Phu Quoc & Spa?

Checkout is at noon.

Where is The Palmy Resort Phu Quoc & Spa located?

Located in Cua Lap, this beach hotel is within a 15-minute walk of Phu Quoc Beach, Suoi Tranh & Suoi Da Ban, and Long Beach Center. Coi Nguon Museum and Sung Hung Pagoda are also within 3 miles (5 km).

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Reviews

The Palmy Resort Phu Quoc & Spa Reviews

7.8

Good

7.4

Cleanliness

7.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 144 reviews
Rating 8 - Good. 59 out of 144 reviews
Rating 6 - Okay. 22 out of 144 reviews
Rating 4 - Poor. 11 out of 144 reviews
Rating 2 - Terrible. 7 out of 144 reviews

Reviews

8/10 Good

Terje

Liked: Staff & service

Something good, some thing not so good.

The location was perfect at the beach. Some bad smell on the way to Resturant. Good selection at breakfast. Some trash in the area and on the beach. Nice room and view who was clean, but the shower needed deep cleaning. We lived in 8th floor free from bugs. Very loud music at the pool, impossible for us to stay there for a long time. Nice beach with nice massasje.
Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Avarage hotel that could be really good. Location is good and the pools have all the potential. But everything is just a bit off. The choices for breakfast is really bad except for the guy making omelettes. Cleaning service will come and disturb you even if you put up no disturb sign. The pools are beuteful but with some more plants and care it could be top of the line. The pool bar was never open. Barely 3 star hotel that with correct education of personal and some small improvement could be a high 4
Stayed 12 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent was able check in earlier
Stayed 1 night in Dec 2024

6/10 Okay

quyen

The hotel is out dated. Need a lots upgrade
Stayed 2 nights in Oct 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lost my reservation. I had to find another hotel. Then they gave me a dirty stinky room. The kitchenette had dirty dishes in the sink. The pool is old and rundown. I was never so glad to leave a hotel. Absolutely in the top 2 worst hotels ever. Please post this
Stayed 3 nights in Jan 2025

8/10 Good

hue Ngoc

Liked: Cleanliness, amenities, property conditions & facilities
They did not drop off or pick up from, to airport as booking said because they said we left earlier than their normal operated time-we have to go to the airport at 6:30am but their driver start at 8:00am
Stayed 4 nights in Jan 2025

6/10 Okay

HIROE

Disliked: Cleanliness, staff & service, property conditions & facilities
最初、廃墟かと思いました。 横に廃墟、新館と旧館と道を挟んでホテルがありました、友達と2部屋予約しましたが友達が新館。私は旧館。バラバラの建物で困りました。 私の泊まった旧館は廊下が暗く、部屋の家具も古く建て付けが悪く開閉するのに嫌な音、嫌な臭いがしました。カードキーを入れないとエアコンも冷蔵庫も電源が切れるので、外から帰ると西陽で部屋が蒸し風呂状態！冷蔵庫の飲み物もぬるくなっていて…改善すべきだと思います。 朝食のメニューは普通。会場まで行く小さな橋みたいな通り道は下がドブ？いやーな臭いで、食欲おちます。 プールは全部で３つあり、ビューも良かったのでそこは◎！水深もなかなかあり気持ちよかったです。小さいけどプライベートビーチもありプールから直接アクセスでき楽しめました。
Stayed 3 nights in Jan 2025

4/10 Poor

Johannes

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Völlig überteuert 2Sterne unterkünfte besser

Zimmer ok Pool's schön Rest der Anlage verrostet , schmucklos, schrecklich Weder tagsüber noch abends am pool, ist es möglich Getränke zu kaufen. Total überteuert, lage ist aber super
Stayed 5 nights in Dec 2024

8/10 Good

jan frode

Liked: Cleanliness, staff & service, room comfort
Rommet vi fikk var veldig stort, det går en trapp ned fra restauranten til vannet og derfra kan man gå på en kant langs bygget for å komme til stranden. Litt skuffende at de ikke har egen strand, men etter et par dager så finner man at ut hotellet er faktisk veldig bra, deilig å gå ut langs kanten og bort på stranden ved en strand at, kjøpe seg en øl, ligge i solsengen og er også massasje på stranden, 100 kr for en time . Frokost var veldig bra, bassenget og området ved restauranten er veldig fint. Trimrommet trenger en oppgradering, men fungerer. Man trenger noen dager for å virkelig sette pris på hotellet.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities
Billederne lignede på ingen måde hotellet i virkeligheden. Ved ankomst opdagede vi hurtigt, at intet af personalet kunne engelsk og alt kommunikation skulle foregå over Google translate. Sengetøjet på værelset havde pletter, derfor tvivlsomt om det var skiftet. Vi skulle selv bede om at få skiftet sengetøj, da dette ikke blev gjort. Var der kommet flere pletter på, blev dynen bare vendt om. Morgenmadsbuffet var næsten uspiselig, da der var fluer og insekter i maden og fugle fløj rundt og sked ved maden. Vandet i poolen virkede klistret og tykt og baren/restaurant ved poolen til stranden var ikke åben. Positivt var dog at vi fik rene håndklæder hver dag og størrelsen på altanen.
Stayed 9 nights in Feb 2024

8/10 Good

JJJ, ホーチミン

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんのメニューにゆで卵を入れて欲しい。
Stayed 2 nights in Mar 2020

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel chaleureux

Beau resort mais l’environnement est malpropre et mauvaises odeurs, bon petit déjeuner et très belles piscines, grande chambre propre, situé sur petite plage à sable doré.
Stayed 5 nights in Mar 2020

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk oplevelse

Absolut et skøn resort. Poolområdet var lækkert og med den mest fantastiske udsigt. Personalet var venligt og serviceminded og vi blev behandlet så godt. Jeg ville klart anbefale dette sted
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful location, service needs attention

e paid extra for a sea view room but were put in a room looking directly from not a water tower. The location is excellent right on the beach with an amazing pool view. Breakfast is average as is the service of the rooms and one of the days our room was not done at all. Probably a worldwide 3 star hotel but a wonderful position.
Pool
View from room
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Erittäin hyvätasoinen hotelli. Huoneet tarpeeksi isoja ja hienot suihkutilat. Siivouksen taso erinomainen ja äärettömän ystävällinen henkilökunta. Molemmat allasalueet upeita ja hotellin sijainti todella hyvä. Lisäksi hotellin palveluun kuuluva ilmainen lentokenttäkuljetus oli hyvä lisä jo muutenkin hyvään palveluun.
Stayed 13 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
空港から近く新しいホテルなので概ね満足だけど、蚊の対策が不十分で部屋の中にも大量の蚊が。あまり刺されなかったけど羽音で寝れませんでした。
Stayed 3 nights in Jan 2020

6/10 Okay

sophie

Liked: Cleanliness, staff & service, room comfort

Phu Quoc

Litt slitent hotell. Lokale personal fantastiske, hjelpsomme og hyggelige. Wii fii funker ikke i første etg. Og når vi snakker om første etg. Er ikke det et bra sted å bo hvis du ønsker ro. Dørpartiet er ikke isolert, så du får med deg alt som skjer i ganga enten du vil eller ei. Skrikende unger, og party folk. Skal du ha en solseng ved bassenget må du stå tidlig opp. De russiske gjesten er der før frokost kl06:30 og legger ut badehåndkledene sine for å komme tilbake utover dagen. Veldig irriterende. Øya er fantastisk, sjømaten er fantastisk, neste gang vil jeg bo nord på øya.
Stayed 7 nights in Jan 2020

8/10 Good

Ricky

朝食の味も品数もこの価格のホテルにしたら満足です。 まあ、スタッフのサービスに関してはフロントスタッフ以外に英語は通じないかも。 年末年始の時期に行きましたが朝夕プールや海で泳ぐのは寒いかも知れません。
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

宿泊すると後悔します

部屋は問題なかったが、レストランやレセプションの上のトイレが、使いたくないほどに（実際に嘔吐物などで使えない！！）に汚かった。 レストラン脇のビーチに通る道の脇もゴミだめだった！！
Stayed 2 nights in Dec 2019

8/10 Good

J, 香港

Liked: Cleanliness, staff & service, property conditions & facilities
酒店洗澡地方嘅水彈出外面，但地面是雲石比較滑要小心。 另外參加了酒店的Spa，洒店的單張打着是Thann品牌，但係完全不是用那個品牌的產品，而技師也是外面來也不是專業人員，所以很失望。
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Några nätter på Palmy

Hotellet, de flesta researrangörer och affärer i närheten vände sig till ryska turister. Jag fick inte det rum jag bokat och utsikten var en personalbostad. Rummet var dock fint och rent fast sängen var hård och det fanns inga garderober. Det pågår mycket byggarbete på och utanför hotellet. Stranden är smal, men det finns gott om solstolar vid poolen, bara några steg från havet. Servicen på restaurangen och baren var långsam och engelskakunskaperna var so och så. Jag var bara där i några dagar, så det var ok med sina brister, men skulle inte boka det för en längre vistelse.
Stayed 4 nights in Dec 2019

6/10 Okay

NGUYEN, Radinghem en weppes

Liked: Cleanliness
Hôtel correct pour un court séjour . Buffet du matin correct
Stayed 2 nights in Jan 2020

8/10 Good

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い年末年始を過ごせました！

年末年始を過ごすために滞在しました。 気になった点は、バススペースの掃除で少し雑に感じました。それ以外は良かったです！ スタッフは親切ですし、風景も良かったです！ 特にプールは最高でした！
Stayed 5 nights in Dec 2019

2/10 Terrible

SAKATANI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最低

オーバーブックなのに、部屋が壊れて居る？と嘘をつかれ向かいの格安ホテルにダウングレードされました。 僅かな差額の返金のみで、この条件ご嫌なら他のホテルを自分で探して！と… 前金で、こちらから予約しているのに… しかも、後から来る欧米人は普通にチェックインが出来ているって完全に人種差別です！ この様な対応のホテルをこちらで取り扱っている事にももんだいはあると思います。 また、チェックインが快適に出来たかのアンケートにもこの状況をコメントし、確認後回答しますとの返事がありましたが未だに返事はありません。 hotels.com自体もいい加減だと思います！
Stayed 3 nights in Dec 2019

8/10 Good

Kim Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt ophold, personale er meget venligt, Desværre internet er meget langsomt.
Stayed 3 nights in Dec 2019