Thank you for your review. We are delighted you had a good stay with is. We will definitely improve our services continuously.

Thank you for your kind Review. We will maintain to keep the cleanliness and comfort for guests as the first priority.

Thank you for your comment. We are truly sorry for your inconvenience caused. Hug inn Phrae is small boutique hotel located in heart of the city. Hotel sign had been placed in front of alley, location has been linked with google map. Guest can find its location precisely via google map, or direct call to our staffs which are avianle for the call 24 hours. Front desk staff normally ready to serve the guests 24 hours, only that daytime front desk will be available at Cafe’ with clearly statement at hotel front, night time at hotel front. Cleanliness and guess comfort is our comitment. The problem you faced caused bu human error. We will reeducate out staff to make all guests feel comfortable as much as possible. Please accept our apology.