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"This hotel is a straight 10. Even great hotels usually have a small niggle but I can honestly say we found no fault whatsoever with this excellent hotel. In a great location on the main street you are greeted warmly upon arrival. Indeed all the staff are friendly and efficient. It is quite a large hotel, much bigger than it might appear from the outside. Our room was large and spacious, as was the bathroom with a huge and extremely comfortable bed. There was no noise experienced whatsoever, either from outside or inside the hotel. All areas were immaculate and clean and the decor was lovely especially so as it was a December visit and the decorations were beautiful and tasteful. The food in this hotel is fabulous. The buffet breakfast was extensive and varied and all of the items were of premium quality and beautifully prepared. We decided to eat at the hotel in the evening on the 2nd day of our stay and again, we were not disappointed. Fabulous food, beautifully presented and not at all expensive. We were well impressed. There are additional touches which make this hotel stand out from others like sweets on the reception desk and cakes and fruit on the bar area. And you are able to go into the restaurant at any time to make yourself a drink. And don't worry if you forget to take an umbrella with you as they have plenty available in the lobby to borrow. This is one of my all time favourite hotels and I highly recommend it. "

"The hotel is in the perfect location. The rom is excelent but unfortunately there are no elevator in all the buildings, so getting all the luggage in the room could be challenging if you're not strong enough. Enyway the staff if very friendy willing to help you if you need. There are washing mashine, dishwasher plates and all you need for even for longer stay. But all of this will be not necessary if you have plenty of restaurands around you on the Piotrkowska street. "