Thank you for the great feedback, Veronica. We are thrilled to hear you enjoyed you stay with us. We look forward to welcoming you back to the Princess soon.
Dear Jonathan,Thank you for staying at the Princess and for taking the time to leave such positive feedback. We're thrilled to hear you enjoyed the pools and La Hacienda, and we look forward to welcoming you back again soon.
Dear ASHRAF,We're disappointed to hear you stay did not meet your expectations. Please contact the hotel directly and ask for Lauren Phillips, who would be happy to hear your concerns.
We stayed at the Privado section of the property. (Family of 4) Since it is a huge property, golf carts are recommended if you want to go to the other side where the other pools are (water slides). Beautiful scenery, grounds are kept clean and staff are attentive. Will stay again!
Dear Trina Anne,We're so happy you enjoyed your stay in Privado. Our team takes great pride in the appearance of our resort, and we are thrilled that you took note of that. We look forward to welcoming you back again soon.
Thank you for staying with us and for taking the time to leave such a great review, Alexandra. We're thrilled to hear you enjoyed your stay and we look forward to welcoming you back again soon.
Dear Eimear,We are disappointed to hear that your stay with us did not meet your expectations. Please contact the hotel directly and ask for Lauren Phillips, who would be interested to hear your concerns with your stay.
This is a beautiful, manicured property. It is clean, safe, and family-friendly. We enjoyed the pools, dining, and nearby shopping and hiking trails. We would stay here again!
Dear Pipasu,Thank you for staying at the Princess and for taking the time to leave such great feedback. We're thrilled to hear you enjoyed so much of our resort, and we look forward to welcoming you back again soon.
Dear Lindsey,Thank you for staying with us and for taking the time to leave such a great review. We look forward to welcoming you and your family back for another visit soon.
We're so happy to hear you plan to return, David. Thank you so much for staying with us and for taking the time to leave your feedback. We look forward to welcoming you back again soon.
Dear Justin,Thank you for staying with us and for taking the time to leave such great feedback. We're thrilled to hear you enjoyed our property, and we look forward to welcoming you back again soon.
Beautiful property. Great for families. The pools and kids club were perfect. The restaurants were delicious and the staff very friendly. Can't wait to go back!
Thanks for the great review, Jennie. We so happy to hear you enjoyed our pools and kid's club. We're glad to hear you can't wait to come back, because we can't wait to welcome you back!
Another excellent stay at this gem! Anaya at the front desk gave us a warm welcome and sent treats up to our room for our son’s birthday. Thank you, Anaya! This place is clean, quiet, super comfortable, love the breakfast buffet, and the choices of pools. Great views too! Best place to stay in Scottsdale!
Dear Steven Walter,Thank you for staying with us and for taking the time to leave such great feedback. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.
Dear Antonio,We're happy to hear you enjoyed your recent stay with us, thank you for taking the time to leave such great feedback. It's true, there is something for everyone at the Princess - and we hope you'll be back to visit us soon.
Dear HILLEL,Thank you for staying with us and for taking the time to leave such a great review. We're thrilled to hear you enjoyed the service you received, our location and our restaurants. We look forward to welcoming you back again soon.
Dear Rodney W,Thank you for staying with us and for leaving your feedback. We regret to hear your stay did not meet your expectations, and would like to hear more about your experience. Please feel free to contact the hotel directly and ask for Lauren Phillips.
We loved our stay at the fairmont! The staff were incredibly friendly and helpful! The lobby dogs were a highlight. The rooms were cozy and luxurious. The food at la Hacienda and Toro was superb. The only thing that would make the experience even better would be a shuttle to take you to local places (shopping and dining) my husband had work nearby and had to uber only 1.5 miles away. Otherwise, it was a perfect stay!
Dear kacie m,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and especially our lobby friends.We do hope we can welcome you back again soon.
Dear Tyrell,We're disappointed to hear your stay with us did not meet your expectations. If you would like to discuss your stay further, please contact the hotel directly and ask for Lauren Phillips.
Beautiful landscaping, excellent staff with superior quality service. Great for families with young children or people who love to play golf. I choose this place because of location and the spa. Unfortunately I was with my 16year old daughter who was not allowed to use the spa, so that was disappointing. No spa for us. We thought we were going to get massages and facials, but the fine print on the spa is no teens allowed! She was also not allowed to use the gym. Not a resort that is friendly to teenagers.
Thank you for your feedback, Jennifer. We're happy to hear you enjoyed your stay with us. We're sorry to hear your daughter was too young to enjoy our spa, but do hope that you will be able to enjoy a spa day at the Princess in the future.
Thanks for the great feedback, we're so happy to hear you enjoyed your stay. We look forward to seeing you again soon.
8/10 ดี
Kellie A
24 ม.ค. 2024
ชื่นชอบ: ความสะอาด
It was raining and there were flooded areas or deep water off of stairs. There should be an effort to clear once rain passed and or place signage. Also room service incredibly expensive and when it came (over an hour) it was cold. My colleague had the same experience.
Dear Kellie A,Thank you for staying at the Princess and for taking the time to leave your important feedback. Please know we take guest feedback seriously, so we very much appreciate your review. We hope that the rest of your stay was enjoyable and that we have the opportunity to welcome you back again soon.
Dear Katja,We're disappointed to hear your stay did not meet your expectations. Please contact the hotel directly and ask for Lauren Phillips if you would like to discuss your stay further.
Dear Van,We're so happy to hear that you enjoyed Christmas at the Princess. We appreciate the positive feedback and look forward to welcoming you back again soon.
For the amount that you’re paying I’ve stayed at very many different high-end hotels. This place is really rundown. It is not worth the money that is being charged won’t come back.
Dear derek,Thank you for staying at the Princess and for taking the time to leave your feedback. We are disappointed to hear that your stay with us did not live up to your expectation. Rest assured guest satisfaction is our top priority; if you would like to further discuss your stay, please contact the hotel directly and ask for Lauren Phillips.
Dear Anonymous,Though parking fees are standard at many resorts, we hope it didn't ruin your stay with us. We do hope that you were still able to enjoy Christmas at the Princess, our friendly and welcoming staff, our luxuriously appointed rooms, our six pools and all the other amenities the Princess has to offer our valued guests.
One of my absolute favorite hotels. Bedding and linens are exceptional. Nightly turn down service and housekeeping are top notch. I have been returning here for over 21 years and have never been disappointed once.