Search Hotels Near Phoenician Castle, Batroun

"Clean room, staff, and breakfast"

"Everything was just perfect"

"Great location and responsive services. "

"The staff are super helpful! Specious and clean suits. I was here off seasons I didn't get to enjoy the rooftop pool. Highly recommended. "

"Very nice people and hotel "

"Great new place , clean , staff super "

"Amazing place and great service highly recommend "

"We stayed at this property for 10 days and was offered the room in the village and was in walking distance to the beach and salt water pool. The room that we were initially placed in was very spacious with a loungeroom and contained sandstone feature walls and ceilings which were not sealed and bits of sandstone was falling everywhere including on the bed, floor and on the lounge. After informing the property manager (Rola) about this, she was happy to move us to the room next door. This also had feature walls and ceilings but there was not one over the bed however the dust was still falling from the ceiling but not as bad as the other room. We received breakfast in our room every morning at whatever time we nominated which consisted of boiled eggs, labneh, cucumber sticks, olives, bread rolls and manoush. This was very filling and kept us full for most of the day. Room was very spacious with a loungeroom and TV, room was cleaned every day with fresh towels, bottled water replenished daily, a fridge and coffee machine in the room. Rola was very friendly and happy to attend promptly to anything we needed and asked for. I would recommend this property however the only thing I was disappointed with was the falling bits of sandstone from the ceiling. They need to fix this problem."

"We booked this hotel several months in advance through Expedia, with a prepaid reservation. When we arrived, the front desk claimed they could not find our booking and refused to honor it, even after we showed our confirmation email, reservation number, and identification. To make matters worse, they offered us another room at much higher rate than our original booking. Expedia attempted to contact the hotel for support, but the property ignored all inquiries. Travelers beware. I cannot recommend this hotel. "