This was a decent stay. I wish the soundproofing was better because we literally heard everything from surrounding rooms, from crying babies to adult conversations to people blowing their noses.
Several of us stayed in this hotel for a weekend family get together. We had a housekeeper walk into our room without asking and the manager called the room, "didn’t you check out?" We had not, we were preparing for breakfast. Our son dropped his wallet carrying his bags to the car and retrieved it minutes later from the front desk. I cautioned him to be careful that someone could have taken a picture of his cards as items were askew in his waller. 24 hrs later he had mysterious charges on his cards. He hasn't used the card on this trip.
snoop
I arrived to the residence marriott inn to no at the front desk for several minutes. After receiving my room key I enter the room to use the bathroom and found 3 ants. My son went to the lounge area and then ask front desk to light the fire pit. The general assistant manager name Ryan said they didn't have the tool to light but he would have it the next day. Unfortunately it was a 1 day stay for us. I called front desk for a extra pillow and blanket because I was sleeping on the pull out couch. Well the marriott ran out of 1 extra pillow. Ryan told me every room freezer makes ice, well not my freezer so we had no ice maker in our room. I specifically stay at high end residence so things like this don't happen.
Dissatisfied customers.
Alicia Tyndall
Alicia192922@gmail.com
Alicia
เข้าพัก 1 คืน, เมษายน 2025
6/10 พอใช้
Linda
เดินทางกับครอบครัวและเด็กเล็ก
6 เม.ย. 2025
ชื่นชอบ: พนักงานและบริการ
The room was not clean and it had a mild in it the tub had hair in it and the sofa has stains on it.
Loved the breakfast selection. We enjoyed the weight room and the pool and we had it basically to ourselves which was great . Friendly staff and clean rooms. We will be back for sure
This property is close to our grandchildren. We stay here twice a year.
Kimberly
เข้าพัก 2 คืน, มีนาคม 2025
6/10 พอใช้
Chae
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
20 มี.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
Not as great as I'd expected based on reviews. Furniture, elevators all showing signs of wear and tear, sofa beds with unsightly stains not to mention being pretty uncomfortable, lack of staff on site.... For a suburban hotel I'm surprised they even charge for parking. Pretty lame.