2/10
I was called at check in to be informed that they were over booked and they moved me to a different hotel. Didn’t ask, told me. And put me in a room that was not what I reserved. When I asked if it was the same studio suite they said yes. When I got to the other hotel they didn’t know I was coming and didn’t have my payment on file at all. I paid for the room in advance a month prior to my visit. Very disappointed with my first experience with Hilton hotels.
Jeremy
เข้าพัก 1 คืน, กรกฎาคม 2025