Our stay at the Homewood Suites by Hilton in University City, Philadelphia had its ups and downs.
Cons:
1. **Noise Issues:** Unfortunately, our night was disrupted by a chair dragging on the floor above us every 25-30 minutes, making it difficult to sleep. The walls seemed thin, allowing noise from the hallway and adjacent rooms to filter through.
2. **Pool Closure Disappointment:** The indoor pool, a significant reason for booking, was closed for cleaning during our stay. This was a letdown, especially since we had planned on swimming.
3. **Maintenance and Cleanliness:** The TV remote in our den room didn't work, and we found dirty towels in the bathroom upon arrival. Additionally, the pullout mattress had noticeable stains.
Pros:
1. **Impressive Entrance and Lobby:** The hotel's entrance and lobby were aesthetically appealing.
2. **Inclusive Breakfast:** The complimentary breakfast offered a decent selection.
3. **Friendly Staff:** The staff friendly, attentive, and happy to assist with any questions.
4. **Parking Options:** While valet parking onsite was pricey, it was easy to find free street parking around the hotel.