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"The staff was friendly and helpful. But there's only so much you can do to "shoddy." Our first room's toilet could barely flush. The lighting was so bad I had to use a flashlight to read my map. The maid never made up the room, so the next day we had a different room. At least the toilet flushed and the lighting was better. But, overall, the rooms are dark and dingy. All bulbs must be 25 watts to save a nickel, I guess. The furnishings are passable, but a mishmosh from other hotels, I'm...

"If you are traveling to Fort Carson this hotel is very close to gate # 20 with easy access. And it is a very nice and clean hotel!"

"Todo en general"

"The staff was great in all areas, super friendly. There were some hiccups checking in the original room we requested with a king bed had a broken TV, so we had to get checked into a double queen, which was much smaller. However comfortable. The bedding could use some replacing, as the down comforters have visible torn areas in many places. I noticed only blackout drapes, not a sheer present to let daylight in. Overall great experience!!!!"

"Front desk woman at check in was wonderful!"

"Great"

"Very good value, great view of the mountains, no pet fee. Would visit again."

"Good place to stay. Will be back again"

"Good, decent, friendly and helpful staff"

"The property is gorgeous with several hiking trails. We walked everywhere. We toured the Glen Eyrie Castle and had a high tea. Breakfast was included and it was absolutely delicious. Every member of the staff made us feel special and welcome . We felt safe while staying here. The room was clean, the beds were comfortable. This is my "happy place"."

"We had a good stay at the hotel. The staff was nice and helpful. There was a weird smell when we first got there, I think it was cleaning chemicals. It was fine by the time we got back to the room after spending a few hours at main event. The breakfast and dinner was nice. Staff kept everything as clean as they could. We would definitely stay there again."

"Front desk and cleaning staff were kind and helpful. Building itself could use some updates. The soap/lotion/bodywash/Shampoo/conditioner worked great and SMELLED AMAZING"

"Was everything we expected and very enjoyable"

"Breakfast was simple but good, staff was amazing. The room was big the but was excellent only the shower should use some update, water took long to heat up and pressure could be better but nothing that couldn’t be fixed easy to make it above and beyond for the hotel. View from our room on to the mountains was amazing as well."

"Even though it is out of the way of a lot of things, it was relatively quiet. Staff was very friendly and helpful when asked questions or services. Easy access to I25 and food delivery was was easy."

"Clean rooms and good staff , good breakfast and kitchen.. overall I love it"

"The staff were polite and welcoming. The 2 queen, Room was spacious and cozy. The pool was great for the kids, disappointing no hot tub. The breakfast buffet was delicious especially the waffles. The location was prime close to everything but yet quieter from road noise."

"Everything was good from the property to the people. But the cleaning solutions in the rooms are too strong. They hurt your sinuses other than that everything was good."

"I thought it would have been nicer. Next trip out I will pick another hotel."

"DONT GO HERE ITS AWFUL !!!!!!!!!!!!!!!!!!!!!! Don’t expect a fast check in even if it’s pre paid for. the staff take extra long hoping the line thins. Then if you don’t have physical copies of i.d they accuse you of credit card fraud but first you have to wait 4 hours in orders to get that far. Then when you have, say your parents, try and buy you a room they just deny service completely. then walk away. we never said or did anything disrespectful until we were disrespected. Waiting in the lobby...