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Hotel Pousada Crystal Palace

3.0 star property
History comes alive at this centrally located property where travelers can start their day with a fresh breakfast buffet or find tranquility in the garden setting.

Choose dates to view prices

Hotel Pousada Crystal Palace stands in the Historic Center, offering travelers a delicious breakfast buffet each morning and a peaceful garden retreat. The property provides free WiFi in all rooms and maintains a 24-hour front desk for guest assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is ฿2,498
฿2,548 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

A neatly made bed with a headboard, a bedside table with a drawer, and a framed picture on the wall.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A neatly made bed with a headboard, a bedside table with a drawer, and a framed picture on the wall.

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A neatly made bed with a headboard, a bedside table with a drawer, and a framed picture on the wall.

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Bedroom

A bedroom with a sloped ceiling, a bed with white and gray bedding, a bedside table with a lamp, and a patterned wallpaper.

Standard Single Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Historic Center, a neighbourhood in Petrópolis, is home to Hotel Pousada Crystal Palace. Petropolis Wax Museum and Centro Cultural 14 Bis are local attractions and those in the mood for shopping can visit Shopping Vilarejo Itaipava and Itaipava Market. Free Flight Ramp of Simeria and Centro Cultural Estação Nogueira are also worth visiting. Visit our Petrópolis travel guide
View more Pousadas in Petrópolis
Map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030

What's nearby

  • A glass conservatory with a dome roof and ornate metal trim.
    Crystal Palace
    3 min walk - 0.3 km
  • A cathedral with a tall spire, a river in the foreground, and a forested hill in the background.
    Cathedral of Saint Peter of Alcantara
    11 min walk - 1.0 km
  • A pink and white building with arched windows and a stone entrance.
    Imperial Museum
    18 min walk - 1.5 km
  • Barao de Maua House
    2 min walk - 0.2 km
  • Bohemia Brewery
    5 min walk - 0.5 km

Getting around

  • Saracuruna Station
    34 min drive
  • Rio de Janeiro International Airport (GIG)
    68 min drive

Restaurants

  • McDonald's
    7 min walk
  • Restaurante Paladar Liberty Garden
    11 min walk
  • Pellegrini
    6 min walk
  • Imperatriz Leopoldina
    10 min walk
  • Família Scharder - Essen & Bier
    9 min walk

About this property

Hotel Pousada Crystal Palace

  • Pousada located in Historic Center
  • At Hotel Pousada Crystal Palace, you can look forward to a free breakfast buffet, a garden and a bar. The on-site restaurant, Bistrô Crystal Palace, features Brazilian cuisine. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
  • A 24-hour front desk
  • Room features
  • All guest rooms at Hotel Pousada Crystal Palace include comforts, such as air conditioning, as well as
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • 30-inch TVs with cable channels
    • Daily housekeeping and phones

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The price is ฿2,673
฿2,726 total
includes taxes & fees
3 Aug - 4 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: BRL 25.00 per stay(328 ft away; open 24 hours)
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Is Hotel Pousada Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of BRL 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Pousada Crystal Palace?

As of 20 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on 3 Aug 2026 start from ฿2,498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Pousada Crystal Palace?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada Crystal Palace?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Pousada Crystal Palace located?

Located in Historic Center, this pousada is steps away from Vale do Paraíba, Piabanha River and Crystal Palace. Barao de Maua House and Bohemia Brewery are also within 5 minutes.

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Reviews

Hotel Pousada Crystal Palace Reviews

8.6

Excellent

8.8

Cleanliness

9.8

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

Reviews

Verified

10/10 Excellent

MIRIAN

Liked: Cleanliness, staff & service, amenities
Tudo melhor do que esperávamos e do que é anunciado, com certeza retornaremos para dar continuidade a essa experiência que foi incrível! Parabéns a toda equipe, desde os responsáveis pelo café da manhã, ao rapaz que esteve de plantão quando chegamos tarde da noite e principalmente à moça de óculos que foi excepcional.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities
Café da manhã muito bom, casarão bonito e aconchegante, localização para FLIPETRÓPOLIS perfeita. Quarto pequeno e precisa de um black-out na cortina.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

WALLACE

Liked: Cleanliness, staff & service

Bom local mas custo benefício a se considerar

Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero, depende de expectativa que o visitante tem em relação ao conforto do quarto.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

João Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito.

Pousada tradicional, silenciosa, confortável, ótimo atendimento em todos os serviços, um café da manhã muito bom e excelente localização, é perto de tudo.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pascoal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, cama confortável, chuveiro maravilhoso e o café da manhã variado e a simpatia dos funcionários excelente, estacionamento não precisa se preocupar, tem uma pessoa super simpática que você deixa a chave e ele manobra sem preocupação
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Ótima hospedagem e atendimento excelente, assim como o café da manhã!
Stayed 1 night in Jun 2025
Verified

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei tudo limpo, boa estadia. Próximo do palácio de cristal. São atenciosos. Só achei o quarto um pouco pequeno e o teto, muito rebaixado pq meu marido é muito grande. Tudo limpo e sem umidade. Estadia ótima! Café da manhã de qualidade.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência em Petrópolis.

A estadia foi boa. Tudo muito limpo. Café da manhã com bastante variedade. Anda bastante para chegar ao centro, pois nas proximidades não tem opção de comércio ( dica para quem viaja com criança), eu gosto de caminhar.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Rafaela

Liked: Staff & service
Disliked: Property conditions & facilities

Razoável

Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo. A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

ALISON

Liked: Staff & service, amenities
Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Renata

Liked: Cleanliness, property conditions & facilities
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Marcio A

Disliked: Property conditions & facilities

Hotel pousada fraquíssima

Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Julyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa!

Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cafe da manha muuto bom

Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

Problemas no banheiro

Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Márnio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência para família com pets.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao recomendo

Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior estadia

Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Andreia

Liked: Staff & service
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

RAFAEL MATTOS

Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Andrea

Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcio

Stayed 1 night in Jul 2025
Verified

6/10 Okay

Tetsuaki

Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Luiz

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025