Staff very friendly and pleasant. Hotel looks a bit tired. We stayed on the second floor under the restaurants and could hear tables, chairs moving at gone 11 at night and 6 in the morning. Our room had horrible frosted windows so we couldn’t see out. We had booked the restaurant for our first night as liked the menu, when we arrived were told it had been changed to a buffet as a coach party in, I struggled for food choice as pork dish was mixed with clams. Chose to eat in Regua the other nights.
We were offered a switch to a river view when we checked in and it was well worth it. We got a fabulous view across to the Sandeman's estate opposite and of the river either side. The room itself was very good, decent size, quiet and comfortable.
Service was superb apart from the long wait at times to get a drink at the bar. It was worth the wait for the very comfortable lounge which had a huge picture window overlooking the Douro.
Breakfast is very good, a well stacked buffet with a wide variety of items.
Only disappointment was the restaurant where we decided to eat one night only to find a pretty poor buffet set up for a large coach party staying that night. If we had known we would have eaten at one of the many alternatives outside.
ONCE again our Hotel.com reservation has us in a lousy room! I think they figure your customer get such a good price that the hotel can give you the crappy room! The first room we were put in was so bad- you could not see out the window- there were so old that they were opaque!! We were moved to a room with a view ONLY after being unsatisfied with the first room! A lot of extra work to be their guest!!
Mully
เข้าพัก 1 คืน, มิถุนายน 2023
10/10 ดีเลิศ
José
เดินทางกับครอบครัว
25 พ.ค. 2023
No kettle to make coffee or tea in the room.
That is the only no, no.
Location is perfect, we had a riverside view and it was fantastic. The hotel was very clean, breakfast was excellent and the staff was very nice and accommodating. We will stay there again in our next trip to Pedro da Regua.
I was here for a quick overnight stay. The room is comfortable. The views are beautiful. The staff were all very helpful throughout my whole stay and even following up.
Samantha
เข้าพัก 1 คืน, มีนาคม 2023
6/10 พอใช้
Hans
21 มี.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Bekvämlighet
Deras ventilationsystem klarade bara av att antingen ge värme eller kyla. Inget val på rumsnivå. Vi var tvugna att stängaav ventilationen och öppna fönstret mot den trafikerade gatan, pga att det var för varmt. Baren hade inget rödvin att servera trots att de ligger i vindistriktet. Vi köpte eget på stan.
Foi uma estadia curta mas muito agradável. O quarto e o hotel em si tem uma vista fenomenal, os funcionários são muito simpáticos e prestações, limpeza muito boa também. A meu ver o único ponto fraco é mesmo o nível de degradação do exterior, o hotel está muito mal cuidado a nível exterior, principalmente o estacionamento o que dá muito mais aspecto.
De resto foi tudo top. Adorei. A repetir sem dúvida!!
The property is in a beautiful location and we loved our stay. Best view! Wonderful staff. Only negative the hotel is dated. Needs a renovation and is lacking some amenities such as an iron and ironing board.
Très grande chambre avec lit king, stationnement et buffet gratuit. Belle piscine extérieur. Belle vue sur les montagnes rempli de vignoble. Près de la route N222, afin d'aller visiter les vignobles.
Hotel muito bom, limpo, com piscina (o que é ótimo para o calor que pode fazer na região) e quarto confortável.
Gostamos muito da estadia, staff simpático. Um dos quartos que reservamos tinha vista para o rio Douro, uma vista linda!
Café da manhã muito gostoso, com boas opções.
Tem estacionamento.
Skøn udsigt til floden og vinmarker. I byen, så gåafstand til butikker og restauranter. Dejligt værelse, lidt 80’er stil med bl.a. tæpper. Men rent og pænt. God morgenmad. Dejligt med privat p-plads. Bestil endelig melonsuppen og risotto på hotellets restaurant, som findes på øverste etage med smuk udsigt. Konmer gerne igen.