Search Hotels Near Pepper Park Tennis Center, Miami

"Very disappointed in this property as it seemed that they wanted to “nickel and dime” you for everything. I had booked 3 rooms and arrived early as we finished our cruise and had to spend an extra day. When asking if we could check in one of the rooms to store our bags they wanted $45 extra for early check in. What got me was that the room as already ready and cleaned. Was not happy. "

"It was a waste of money. The room was not clean at all and the sheets have spots and stains all over them and the microwave plug did not work"

"Excellent "

"Ye=' yes and yes everything everyone was great"

"Room was clean, staff was friendly. "

"It would be great if they include breakfast as part of the stay. Since there are no restaurants near to the hotels for families with kids. I suggest they should consider families with kids if they arrive early check in, instead of charging extra."

"Before booking, I confirmed that the hotel offered complimentary luggage storage, which is also clearly advertised on both Expedia and their own website. I even called two weeks prior to my stay to verify this, as I had festival tickets and needed to store my bag before check-in. When I arrived around noon, I was told by the red-haired front desk agent that there was no space and "nothing she could do." There was even a room visible off to the side of the lobby, yet I was refused any accommodation. Because the festival does not allow luggage, I was forced to forfeit my plans entirely. I lost about $200 in tickets and $50 on an Uber from the airport to the hotel. What was supposed to be a fun Sunday turned into a logistical nightmare. The only thing they offered was waiving the resort fee -- which does not come close to covering the financial loss or inconvenience caused. I emailed management afterward asking, at the very least, for some dining credit to help offset the situation. They never responded until the day we had to leave and just offered late checkout. Beyond that issue, there were several other problems: * The lobby smells strongly of mold the moment you walk in. It's overpowering and gives a terrible first impression. * We paid extra for a suite with a jacuzzi and it did not work. * The outdoor chair cushions were old, worn, and uncomfortable. * The listing shows bathrobes as part of the suite amenities -- there were none in the room. *The thermostats "

"I have travel insurance and I still couldn’t get a refund. I was in the hospital and couldn’t go."

"Clean room. It needs an extra blanket"