2/10 แย่มาก
Ashley
เดินทางกับคู่รัก
23 ม.ค. 2026
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
the elevator does not work (staff states it hasn’t worked in over a month). We checked in after a concert and walked up the stairs with my belongings to the 3rd floor just for the keys we had not to work. I walked back down the stairs with my belongings, waited at the front desk over 5 minutes before he came back to the desk. He remade the keys and I walked back up the stairs with my belongings for them STILL not to work. At this point my fiancé is very upset. Walked down the stairs and made the front desk guy walk up and open the door with the master key. The incidental charge was charged to my account (usually anywhere we stay it pends till it drops off) so I called the hotel to complain and the guy says “oh I heard about you and how disrespectful you were to our staff” and hung up on me. Are you kidding me??? Horrible business. Do not recommend and will never stay at a best western again. DO NOT STAY HERE
Ashley
เข้าพัก 1 คืน, มกราคม 2026
