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Chateau Arenal

3.0 star property
Guests at Chateau Arenal start their day with coffee surrounded by natural beauty and end it soaking in the spa tub after Costa Rican adventures

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Chateau Arenal, amid the stunning Lake Arenal, offers a continental breakfast, a relaxing spa tub, and laundry facilities. Nearby, Costa Rica Sky Adventures awaits. The hotel also features an outdoor entertainment area for families and adventure seekers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 9:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 65
  • Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Chateau Arenal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

Is Chateau Arenal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chateau Arenal?

Self-parking is free at this property.

What time is check-in at Chateau Arenal?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Chateau Arenal?

Checkout is at noon.

Where is Chateau Arenal located?

Situated in a national park, this hotel is 0.3 mi (0.5 km) from Lake Arenal and 2.6 mi (4.1 km) from Costa Rica Sky Adventures. Tabacon Hot Springs and Arenal Volcano National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Amenities

9.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 33 out of 109 reviews
Rating 6 - Okay. 10 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

Reviews

Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was truly magical. The views were the best in the area and the restaurant had the best food we had all trip
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with incredible staff. The pool and hot tub are beautiful. Rooms cleaned daily and the property is well maintained. Would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Catherine or Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delicious breakfast was included. The pool and hot tub area is lovely. Great location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully kind staff, wonderful view, good view, felt nice to be a little away from main La Fortuna. El Castillo is quaint but amazing.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, no complaints, staff, room and food was fantastic, would most certainly stay here again. The views are fantastic and we saw so many different birds right from our deck.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property!! Stunning pool views and hot tub. Amazing on site restaurant and made-to-order breakfast (included in stay). Shout out to our incredible waiter, Robert. Property is 20 mins from Tabacon Hot Springs (recommend the free local ones) and 40mins from La Fortuna. recommend staying here based on location, property, on-site restaurant, and staffing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the restaurant food options for dinner and the included breakfast was also very good. We loved the wait staff (and the receptionist!). Everyone was very accommodating and pleasant. They have seating outside overlooking the beautiful view and have a few swings there, as well, that our teenage girls used non-stop while we were there. Really beautiful quiet area, away from the hustle and bustle of the more tourist filled La fortuna close by. We borrowed a TV and watched a movie together a couple of nights and enjoyed the hot tub and pool, as well! We really enjoyed our stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Staff was all nice and welcoming
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Nice spot close to Fortuna. Not the easiest to find. Fantastic service and would recommend staying on site for dinner, the food was fantastic. Pool and hot tub were great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ritobrato

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views of Arenal volcano. The front staff was very courteous. We also enjoyed the company of a lot of birds right from our room who visited the trees in the property.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy and good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Chira was nothing short of amazing. Ihe view. The amenities. The staff. It was all phenomenal. We stayed for 3 nights as a family of 5 in the family dome. And wish we could have stayed longer. The beds were comfy. Our kids (5,8,11) enjoyed the rock climbing wall, slide and piano. The private hot tub on the deck was the perfect way to watch the sun go down. Breakfast was plentiful and delicious. And the breakfast staff were kind and attentive. Emel at the front desk/concierge was welcoming and so helpful. Would love to stay at this amazing property again some day.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
I would definately recommend this location. Great service and staff!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with relaxing pool and great views of the lake and volcano. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location!! Delicious food 👍
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gregory

Well run property and staff was very helpful
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the chateau! The views were amazing and the restaurant food was delicious and beautifully presented.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

BRYAN K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My. Family and I stayed here a week. The staff was very friendly and we enjoyed the quiet atmosphere and excellent small hotel. The view was beautiful and they staff was very friendly and always greeted us with a friendly smile and always went above to make our visit pleasant. If you would like to experience small local Costa Rica I highly recommend this small quiet friendly clean hotel.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great low-key place to stay in La Fortuna. Amazing view of Volcan Arenal. Zero complaints. Highly recommend.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Shefali

Liked: Amenities
The place was nice and so close to the volcano. The front staff is also amazing and very helpful. I noticed in some spots the wifi was spotty so we had to switch rooms, the staff was accommodating and let us do our laundry too as a nice gesture. We also borrowed a tv from the front desk but theres no table is the room so we had to awkwardly put it on the bed. The breakfast was filling and good, there are about 3 options to choose from. I would be careful with some of the tables and cuterly because there were some bugs crawling around. Overall a great stay and would recommend.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was by far the was the best I’ve been around in my 25 years of traveling the globe.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good breakfast. The staff was very friendly and helpful. Nice pool and jacuzzi. Quiet, neighborhood area with views of the lake, volcano and mountains. We went for a walk and it's very close to the Butterfly Conservatory and a local restaurant. About a 30 min drive from the La Fortuna town center.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay with views

Beautiful little cabins with views overlooking the volcano. Restaurant was great. All the staff was friendly and our receptionist Dylan was amazing, very helpful and made our stay there, thank you!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The place has a espectacular view of the volcanos from all it rooms and the restaurant if very good.. the people attending are very kind and helpful.
Stayed 2 nights in Sep 2023