Search Hotels Near Paul Cluver Wines, Grabouw

"Staff fantastic and made the stay. Too many to mention by name for fear of leaving someone out! Disabled facilities need a lot more thought and our feedback given to shudley on this matter. "

"Clean, good sized room with good views. Reception staff excellent. Disappointed with breakfast, good selection but presentation and quality much poorer that expected for 4 star hotel. "

"Quiet, nice pool, friendly staff "

"It was our second stay at this amazing hotel. It’s a spectacular location with views across the mountains and vineyards. Lovely room with some really nice touches (e.g. free bottle of their wine). The owners and staff are very friendly and go out of their way to be helpful. Overall, an outstanding place to stay. We plan to come back."

"Hairdressers made my trip! Amazing men. Abigail melody macky and many others were fantastic. Lovely hotel in beautiful surroundings. Food was excellent "

"The room was really clean, spacious and had lots of amenities. The bathroom was lovely and the bed was very comfy. The hotel is in a good location within walking distance of lots of shops and restaurants"

"Great staff, wonderful grounds but rooms are a little tired looking. "

"I stayed here for 7 nights and paid for an AC room, but the AC was not working from the second night. The room was extremely hot and suffocating, and the fan was ineffective. We could not sleep properly for multiple nights. What is unacceptable is that this was never informed to us in advance. Instead of taking responsibility or offering any compensation or solution, the host and his wife tried to convince us that AC was not required. After we complained, their behavior became rude and unfriendly, which made us feel very uncomfortable and unwelcome. If you are charging for an AC room, you must provide it or compensate the guest. Guests are paying for comfort, not to adjust and suffer. Very disappointing experience. Lack of transparency, poor customer service, and no accountability. I would not recommend this place. What is most unacceptable is that they never informed us in advance about the AC problem. If you are charging for an AC room, you must provide that facility or inform guests beforehand and adjust the price accordingly. Guests pay for comfort and honesty, not to adjust and suffer in silence. Overall, the property has potential, but the lack of transparency, poor handling of the situation, and unfriendly behavior after the complaint made our experience very disappointing. I would not recommend this place to anyone who expects professional service and basic comfort. "

"What a lovely room, very good breakfast,"