แขกไม่สามารถมาด้วยเหตุผลของเขาเองและแสดงความคิดเห็นที่มีคะแนนต่ำ ฉันไม่รู้ว่าเหตุใดจึงเกิดขึ้น แต่ฉันมั่นใจว่าถ้าแขกมาพักกับเราตามแผนที่วางไว้เขาจะต้องพอใจกับสระว่ายน้ำและพื้นที่สวยงามสำหรับเซลฟี่ เป็นที่น่าเสียดายที่แขกไม่สามารถมาชื่นชมความสุขทั้งหมดของบ้านของฉันได้
The guest, for his own reasons, could not come and left a review with a low rating. I do not know for what reasons this happened, but I am more than sure that if a guest came and stayed with us as planned, he would be delighted with our pool and beautiful area for selfies. It is a pity that the guest could not come and appreciate all the delights of my house.
Dear Guest,
Thank you for your stay and review. We were glad to know that you find the location of the villa convenient and easy to find, and that our staff was professional and polite.
Sorry that we could not meet your expectations in some ways. But all the equipment of the villa is renewed regularly and checked by technicians, so you can be sure that everything works properly and according to local standards.
Spacious home, great stay. Though, should charge all-inclusive price at once (the stay, cleaning fee, electricity). Would be nicer if the check-out time is at noon.
빌라는 완전 좋습니다 고기도 구워먹고 수영도하고 편하게 쉴 수 있어서 좋았으나 새벽비행기로 수완나품도착해서불이나게 달려갔으나 숙소에 5시에 당도하네요.
그런데 직원도 없고 안내데스크이런것 없이 그냥 달랑
빌라만 있습니다 그러나 빌라는 잠겨있어서 들어갈수 없었고 직원은 아무리전화해도 연락안되고요 하루 노숙한거죠 숙소 앞에서.....
7시가 되니 직원이 와서 문을 열어주네요 내부는 깨끗하고 좋아요 직원도 친절하고요 그런데 우리가 늦게 왔다고
추가요금 받습니다
숙소는 숲에온것 처럼 좋습니다 그날의 피로가 다 풀리는
듯요 그러나 체크인에 맞춰 가세요 안그러면 노숙하고 추가요금 냅니다.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มีนาคม 2018
การตอบกลับจาก Alex วันที่ 13 เม.ย. 2018
Thank you for your stay and review. We are happy that you liked the villa and consider it perfect.
We are sorry if the information regarding overtime hours was new to you, but all the information regarding late check-in, absence of the front desk at the property and the necessity to contact the property at least 48 hours before the arrival is clearly stated on the page of the villa. We hope that you will consider it for your next visit and we will be happy to see you again!