Dear Suwisa,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Good rooms, great location.
Bed comfortable. TV was bad, as screen had image burnt into it.
Staff were just excellent - always trying to help.
Breakfast is superb with most options you can think of.
Mark
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Jorge C Smith วันที่ 28 พ.ย. 2023
Dear Mark,My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I am delighted to read that you enjoyed your overall stay. I have noted your comment and will review with our team for further improvement. Thank you very much for your constructive comment. We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
การตอบกลับจาก Jorge Carlos Smith, General Manager วันที่ 26 พ.ย. 2020
Dear Sir or Madam,
We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such the rating. It means a lot to us.
Please think of us when planning your next escape to Pattaya and make sure you take advantage of our returning guest program for your next visit. Please contact our Booking Center for more information.
We look forward to welcoming you back at Hard Rock Pattaya soon.
Warmest regards,
Dear PROMPATSORN,
Thank you very much for rockin' with us. We hope that we'd get a chance to welcome you back to Hard Rock Pattaya again in the near future.
Warmest regards,
Jorge C Smith
General Manager
Dear Chaivirat,
Thank you very much for your wonderful feedback. We look forward to welcoming you back to Hard Rock Pattaya again in the near future.
Warmest regards,
Jorge C Smith
General Manager
Great stay. Will come back. Staff was excellent. Food and drinks were great.
Denise
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Jorge C Smith วันที่ 30 เม.ย. 2024
Dear Denise,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Dear Kimihiko,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Nice property located on Beach Road within walking distance of Soi 6 and Pattaya’s newest night market.
Aren
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Jorge C Smith วันที่ 22 เม.ย. 2024
Dear Aren,Thank you for staying with us on your recent visit to Pattaya and for sharing your feedback with us. We are delighted that you enjoyed your stay and found our location convenient. Thank you once again for sharing your experiences with us. We are looking forward to welcoming you back for another memorable stay in the near future. Warmest regards,Jorge C SmithGeneral Manager
Loved our stay at Hard Rock! Breakfast is fantastic!!!!!
Pamela
การตอบกลับจาก Jorge C Smith วันที่ 22 เม.ย. 2024
Dear Pamela,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
This is an amazing hotel. Great location and awesome customer service.
Patrick
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Jorge C Smith วันที่ 17 เม.ย. 2024
Dear Patrick,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dear Guest,Thank you for staying with us at the Hard Rock Hotel Pattaya and your review of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dear Steven,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dear NG ,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dear Vincent,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
The only thing we wasn't happy about that out room wasn't wasn't ready when we arrived after a 17 hour flight. We arrived 15.00 had to wait for room to be cleaned. Staff were fantastic on day of leaving they allowed us to keep our room on and extra two hours. We were really happy with everything the hotel had to offer. We are that impressed with everything we are hoping to stay again in November we could not fault anything. Keep up the good work Hard Rock you really rocked it!!!!
David
เข้าพัก 13 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Jorge C Smith วันที่ 28 ก.พ. 2024
Dear David,My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I am delighted to read that you enjoyed your overall stay. I have noted your comment about the delayed check in time and please accept our apologies. I will review with our team for further improvement. Thank you very much for your constructive comment. We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dear Philip,Thank you for staying with us at the Hard Rock Hotel Pattaya and your positive rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Dear James,We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive rating. It means a lot to us.Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Dear Philip,Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you back at Hard Rock Pattaya soon.Warmest regards,Jorge C SmithGeneral Manager
Dear Zahirali,Thank you for staying with us at the Hard Rock Hotel Pattaya and your rating of your experience at the hotel.We look forward to having you back again next time you visit Pattaya. Warmest regards,Jorge C SmithGeneral Manager
Not the best Hard Rock I have stayed at.
Very friendly staff but the hotel could use a refresh
Great location for Pattaya beach
Carl
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Jorge C Smith วันที่ 25 ม.ค. 2024
Dear Carl,My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I have noted your comment and will review with our team for further improvement. Thank you for sharing your constructive remarks with us which I’m sure will help us improve our service and facilities. We hope that we would have the pleasure of welcoming you back to Hard Rock Pattaya in the near future.Warmest regards,Jorge C SmithGeneral Manager