My husband and I booked a room at Panos Suites for our stay in Parikia. However, when we were picked up from the port, we were asked/told that there was a "bigger apartment" for us, which we were told was nearby where we had originally booked and where we were anticipating staying for our trip. The hotel told us that we were 5km away from the town- turns out it was 15km. Therefore, we did not stay in the city we were planning on traveling and touring, and missed this part of our trip. Though the apartment was nice, the customer service was extremely poor and was completely unprofessional. I WOULD NOT advise anyone to stay at this property- as you don't know where you will end up!!! Please beware! After reviewing feedback from other people that booked at this hotel, we realize that this is scam that these people are doing. They are trying to "overbook" one hotel and then ship people off to their other property. DO NOT BOOK HERE!
